Banquet Manager

• Company: Canadian Rocky Mountain Resorts
• Job Type: Full Time
• Job Level: Management
• Job Type: Full Time
• Job Address: 1 Emerald Lake Lodge Road, Field, British Columbia T1L 1B3
• Job Status: Permanent
• Positions Available: 1

Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Banquets Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. 

Position: Banquet Manager/Floor Manager

Department: Food and Beverage

Report to: Food and Beverage Manager

Hours:  As required – Will work a variety of shifts including evenings and hours will vary based on business levels.

Objective: To provide our guests and staff with exceptional experiences during their time with CRMR.

Duties and Responsibilities:

·        Oversee and execute all functions throughout the property

·        Manage all set-up and tear-down of function spaces as required

·        Ensure guest dietary restrictions and allergies are communicated appropriately with kitchen and guest.

·        Attend weekly BEO meetings with all department heads involved with the execution and planning of events.

·        Bar setup and stocking with the requirements of the different functions

·        All CRMR standards are followed and adhered to by banquet team members.

·        Maintaining positive relationship and communication with on-site contacts with respect to events

·        Attention to all details during set-up and service to offer an unrivaled experience in the Rockies.

·        Quality checking and follow-up with group contacts and guests.

·        Clear communication written, verbal and email.

·        Recycling policies and sorting are met and followed.

·        Monthly inventory of Banquet supplies (Cutlery, Glassware, China, etc.)

·        Following all CRMR health and safety policies.

·        Inventory and ordering of liquor, beer and wine.

·        In conjunction with the Food & Beverage Manager, scheduling of staff for daily events that meet CRMR guest service standard.

·        Assisting F&B Managers with payroll and shared gratuity as well as Mgr tip outs

·        Coaching and disciplining staff when needed including training on a regular basis

·        Hands on with set up and service of functions and events.

·        Ringing in and billing of food, liquor and wine with BEO and consumption

·        Balancing monies of cash bar with inventory and sales.

·        Complete cash outs for different categories of sales if required

·        Preparing gratuity sheet daily after function so as to divide monies fairly to each server.

·        During times of low banquet activity, provide operation support to the Food & Beverage Outlets

·        Act as a Floor Manager in the absence of the Food & Beverage Manager

Any other duties as required or communicated by the F&B Manager/Hotel Manager

• Previous F&B Supervisory/Management Experience including Banquets preferably in the hotel/resort setting.
• Degree/diploma is Hotel and Resort Management or similar schooling an asset
• Excellent verbal and written English communication skills with our guests and Conf. Team.
• Word, Excel and Outlook experience required
• The ability to schedule and work with a team to create a sense of spirit and pride in work
• The ability to pay very close attention to detail in order to provide our guests with the expectations they have with CRMR.
• Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
• Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
• Knowledge of Squirrel (POS) an asset
• Serving It Right certification required
• Excellent interpersonal skills
• Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
• To be able to endure long periods of standing (sitting, bending and lifting may be required)

• Salary/Wage: $48,000 - $50,000

Please press the Apply Now Button to apply for this position.

Post Date: July 20, 2022 Deadline for Application: November 28, 2019