Beach Hut Supervisor

• Company: Windsure Adventure Watersports
• Job Type: Full Time
• Job Level: Supervisory
• Job Type: Full Time
• Job Address: 1300 Discovery St, Vancouver, British Columbia V6R 4L9
• Job Status: Contract/Temporary, Seasonal
• Start Date: May 1st, 2023
• End Date: September 5th, 2023
• Positions Available: 1

Position: Beach Hut Supervisor

Location: Windsure Adventure Watersports at Jericho Beach, Vancouver BC 

Duration: May 1, 2023 – September 5, 2023 (seasonal) + potential training dates April 18 & 26, 2023.

Hours: Full Time, Dynamic schedule, 40 hrs/week. approx 11-7:30 5 days a week, minimum two weekends per month 

Compensation: $3250/month 

Application Deadline:February 12, 2023 or until suitable candidates are identified 

Interview Period: approx. February 15-24, 2023

Application Form: https://forms.gle/y5dL7bdcUh3xVi2E6

Who we are: 

Established in 1977, Windsure is a family-run watersports business, located at beautiful Jericho Beach in West Point Grey, Vancouver. Today, we work to share our love of three quintessential Vancouver watersports: Windsurfing, Stand-Up Paddleboarding, and Skimboarding. 

Regardless of experience, age, ability, or learning goals, Windsure has a program designed for anyone looking to get out on the water. Through rentals, lessons, group programs, and youth camps, the team at Windsure is dedicated to creating an experience for as many watersport-seekers as possible! We are proud to be a part of the Vancouver watersports community and we hope to continue to help it grow by sharing our love of the water with our fellow Vancouverites and visitors alike. Join our tight-knit team of passionate, active people in one of the most beautiful work environments that our planet has to offer. 

Our values of Community, Sustainability, Activity and Safety drive all that we do. What do these values mean to you? 

What you’ll do: 

We are looking for a Beach Hut Supervisor to join our energetic and outdoor-loving team! This position works with the General Manager and Summer Camps Program Supervisor to ensure that all rental and lesson operations run smoothly. Providing leadership to the team when on site, the Beach Hut Supervisor is the lead customer service connection point, knowing the answers to all customer FAQs and beyond. They demonstrate excellence in service to the team and are always up to date with program, schedule, staffing, and health & safety changes. With the support of the General Manager, they are responsible for ensuring that all on-shift team members’ knowledge is up to date, and that they feel supported to do their jobs. 

Some examples of the daily tasks of a Beach Hut Supervisor would include: 

• Perform customer service and administrative tasks relating to the coordination of equipment rentals and lesson facilitation (scheduling, answering emails, training staff, coordinating with groups/ customers) in a friendly manner and provide leadership and support to other team members carrying out these tasks

• Execute and supervise the coordination of equipment rental for windsurfing, stand up paddling and skimboarding gear in a safe and professional manner, including sanitizing equipment between each use 

• Help to develop and lead training for all Beach Hut Staff 

• Scheduling team members and managing schedule change requests 

• Support the needs of lessons, camp programs and staff on water and land (supervision) through communication between these teams 

• Ensure that all team members who require knowledge of activities related to equipment rentals do have adequate knowledge of such. This may include but is not limited to: safety precautions and requirements, equipment function, basic technique, effective customer service approaches. 

• Maintain and repair equipment and designated storage area, complete inventory tracking, and teach other team members to do so when required.

• Respond to emergency situation and injuries 

• Operate rescue boat (Pleasure Craft Operating Card required) as necessary to perform rescues

• Continuously educate on and uphold COVID-19 protocols to both team members and guests

• Complete reports for each supervisory shift 

• Attend and contribute to weekly leadership meetings 

• As necessary, assist instructing occasional lessons

• Complete other special projects and tasks in shoulder months (May/September) and quiet times. These may include but not be limited to: assist in scheduling, update policies and training materials, content creation (photography, videography, editing), social media management, organizing and cleaning operating space, learning and completing equipment maintenance and repairs

You’re a good fit if you: 

• Love being outside and active, especially on the water 

• Are proficient in one or more of our watersports (the more, the better) 

• Know how to create memorable customer experience  

• Have an understanding and/or curiosity of race, gender, BIPOC, LGBTQ2SIA+ and climate justice issues and are committed to creating safe community spaces

• Are seeking a role to grow your leadership skills 

What we’re looking for: 

• Education and/or experience in the outdoor recreation and tourism industry 

• Experience leading a team, specifically youth 

• Passion for and experience teaching windsurfing, skimboarding and SUP 

• Experience using cloud-based booking software 

• Able to lift and carry minimum 50 lbs 

• Pleasure Craft Operating Card (PCOC) or willingness to get it 

• Valid First Aid Training (OFA Level 1 or Equivalent) or willingness to get it 

• Valid Criminal Record Check or willingness to get one 

• Able to work in Canada 

• Fully vaccinated 

Additional Role Information & Benefits: 

• Access to free equipment rentals and lessons in non-peak times 

• 50% off rentals and 25% lessons to share with your friends and family anytime

• Reciprocal agreements to access other watersport equipment and lessons

• Paid applicable sport training and certifications

• Salary/Wage: $3250/month

Application Process:

• Complete this form by February 12, 2023 at the latest, including uploading your up-to-date resume in PDF format. Please feel free to reach out to info@windsure.com with any questions. 

At Windsure, we strive to create a work environment that is inclusive, equitable, diverse, representative and celebratory of all groups and lived experiences. As such, we encourage applications from all groups, including women, youth, people of colour, Indigenous peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2SIA+), and others who may contribute to diversity in backgrounds, perspectives and skillsets. Additionally, please notify us at any point if there is a way in which we can make the recruitment process more accessible to your needs. We are honoured to be located on the unceded territory and traditional waters of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

Post Date: January 23, 2023 Deadline for Application: February 12, 2023