Cage Cashier

• Company: Parq Vancouver Resort & Casino
• Job Type: Full Time
• Job Level: Front-line
• Job Type: Full Time, Part Time
• Job Address: 39 Smithe Street, Vancouver, V6B 0R3
• Job Status: Casual/On-call
• Positions Available: 2

OVERVIEW

A structured Cage Cashier role is critical to the success of Parq Vancouver.
 The Cage Cashier is a front line position that performs cash and
cash equivalent transactions while maintaining the highest level of customer
service to our guests.

The successful Cage Cashier demonstrates
exceptional customer service aptitude and mathematical skills.   Reporting
to the Cage Supervisor, this position ensures transactions are handled
accurately, efficiently and in accordance with established policies and
procedures.

DUTIES AND RESPONSIBILITIES

• Responsible for providing professional and
  exceptional customer service in accordance with established company
  standards
• Accepts chips from table games guests in
  exchange for hard and soft currency
• Chip Bank management and reconciliation
  including chip cleaning and sterilization
• Issues of Gaming Table Fills and Credits
• Attends ongoing job training and performs
  other job related duties, as requested by management
• Knowledge of all promotions and events for the
  week/month
• Maintains working knowledge of company
  policies and procedures
• Performs foreign currency exchange, debit and
  credit card withdrawals
• Accepts bank drafts, verified win, convenience
  and PGF cheques 
• Performs CPV large table buy-ins
• Provides redemption transactions for guests
• Reconciles assigned cash float at end of shift
• Validates TITO tickets from slot machines and
  exchanges for hard or soft currency
• Records entries on the Table Cash Out Tracking
  Log and Slot Players Tracking Log
• Issues and receives Slot Attendant floats,
  promotional payouts, F and B floats and received deposits and reconciling
  deposits.
• Issues Slot and Lotto jackpots and cancelled
  credits
• Reports all operational exceptions/concerns to
  Cage Supervisors
• Assists in training new cashiers
• Verifies cage transactions when required
• Counterfeit recognition 
• Assists in unscheduled box pulls and counts
• Performs TIP transactions for all departments
• Responsible for cleaning and sanitizing work
  areas including office supplies, computer equipment and department
  furnishings throughout all shifts using company provided cleaning products
  and method

QUALIFICATIONS AND EXPERIENCE

• Casino gaming experience, an asset
• High volume cash handling experience
• Previous customer service experience
• Efficient computer skills
• Excellent communication skills, both written
  and verbal
• Excellent organizational skills and the
  ability to multi-task
• Flexible work schedule to accommodate a 24hr
  casino environment
• Will provide on-going job training

CERTIFICATES AND/OR LICENSE REQUIREMENTS

·        
Valid GPEB License

·        
BCLC Certifications

·        
Serving it Right Certification

PHYSICAL REQUIREMENTS

• Required to sit, stand and walk during working
  hours
• Repetitive motion of hands, wrists and arms

Post Date: November 29, 2022