Communications Coordinator (Hybrid Work Environment)

• Company: go2HR
• Job Type: Full Time
• Job Level: Administration
• Job Type: Full Time
• Job Address: 910-850 West Hastings Street, Vancouver, British Columbia V6C 1E1
• Job Status: Permanent
• Positions Available: 1

Did COVID-19 spark your interest in health and safety and value of effective communications? Have a passion for writing? Want to gain some great experience, grow as a professional and work with great people who care for one another, while being part of a industry critical to BC’s and Canada’s economy?

Consider joining go2HR as a Communications Coordinator 

WHAT YOU WILL DO

As a Communications Coordinator at go2HR, reporting to the Director, Communications, you’ll help develop brand awareness about go2HR’s health and safety programs and services through creative content development and distribution. More specifically, key areas of responsibilities are website management, social media, and content development.

Content development

• Collaborate with business areas to develop and design content and source images for go2HR’s website, newsletters, e-blasts, reports, presentation and other external communication

• Distribute e-communications through customer mailing lists in HubSpot

• Update and maintain the image library

Website management

• Collaborate with business areas to maintain website functionality and relevance through regularly monitoring and updating content 

• Ensure a positive user experience through implementing and following website navigation best practices

• Support the evaluation of website performance by monitoring key performance metrics, analyzing data and trends, creating reports 

• Manage go2HR’s CRM HubSpot: maintain reports and dashboards analytics, support the day-to day needs of the organization, train team members on HubSpot functionality

• Stay current with emerging digital technologies and services/applications, make recommendations and support implementation/execution of updates or new approaches 

Social media 

• Create compelling, interesting and relevant content to build brand awareness and increase engagement on go2HR social media platforms (Facebook, Instagram, LinkedIn)

• Monitor activity across social media channels and engage/respond as appropriate

• Review analytics and create reports on key performance indicators

• Analyze, review, and report on the effectiveness of campaigns in an effort to maximize results

This full-time role (37.5 hr/wk., 7.5 hr/day) in a hybrid work environment (office downtown Vancouver location/home).

ABOUT US

go2HR is BC’s tourism and hospitality human resource and health and safety association and has been around for more than 40 years. A non-profit, we exist to realize strong workforces and safe workplaces that deliver world-class tourism and hospitality experiences in BC.  And in this role, we empower employers to have a strong human resource and health & safety culture that supports strong business performance.  

Our programs offer tools, information, and consulting services to elevate employers’ human resources and health and safety practices. 

We offer education and training for current and future talent such as SuperHost, FOODSAFE, health and safety training and our COVID-19 safety training BSAFE™.  

We also work as a resource to inform government and stakeholders on labour market conditions and strategies 

go2HR’s core values are: INCLUSIVE, COLLABORATIVE, CURIOUS, and TRUSTWORTHY. We prioritize health, wellness and positive corporate culture, are a team of 20 and work in a hybrid workplace, working approximately two days/week in the office with your teammates.

BC’s tourism and hospitality industry offers many of the experiences you enjoy – restaurants, weekends away, outdoor adventures, ski, surf, golf, travel, and more. COVID-19 significantly impacted the industry and now the road to recovery has begun. Health and safety, human resources, and training information has never been more in demand by BC’s tourism and hospitality employers today. 

WHO YOU ARE

You are an emerging communication professional with a post-secondary education in communications, public relations, journalism, English, or marketing and bring 2 years of relevant experience.

You love to write and have diverse content development experience and embrace the challenge of convert the ‘highly technical’ into the ‘engaging and easily understood’.

You are a skilled multi-tasker and manage your time to maximize your impact. 

You are a marvel with technology and web-based applications. 

You embrace learning, working collaboratively and want to be part of a high-functioning team that cares and respects one another. 

TO APPLY

Send us your resume and cover letter to jfrankel@go2HR.ca with your name and  ‘Communications Coordinator’ in the subject line. 

go2HR recognizes the value of a diverse workplace and is committed to being an affirmative action/equal opportunity employer and does not discriminate based on identity. Indigenous people, people of colour, Two-Spirit or LGBTQA+ people, and members of other marginalized groups are strongly encouraged to apply.

Applications will be accepted for this opportunity until Aug 10, 2022.

Post Date: July 26, 2022 Deadline for Application: August 10, 2022