Pacific Coastal Airlines is seeking a permanent part-time on call Cross Trained Agent based in Trail, British Columbia. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our company.
Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and Southern Alberta.
Pacific Coastal Cross Trained Agents are responsible for providing outstanding customer service to our customers and must embody the Pacific Coastal Airlines motto of “People Friendly, People First“. The ideal candidate for this position is someone who has excellent people skills and enjoys working in ever-changing environment where multi-tasking and flexibility are the key attributes.
Skills & Abilities:
Why Pacific Coastal Airlines?
Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.
Travel Benefits: We offer excellent travel perks within the Pacific Coastal network for employees, their eligible family members, and their buddies. Also available to employees and their eligible family members is standby travel on other airlines across the world. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.
Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.
Please submit a cover letter and resume with your application by clicking on: https://pacificcoastal.prevueaps.com/jobs/APPLY NOW! • CUSTOMER SERVICE AGENT (CROSS TRAINED) – TRAIL • Pacific Coastal Airlines
Post Date: April 28, 2021
204- 4440 Cowley Crescent
Pacific Coastal Airlines is a privately owned British Columbia-based regional airline operating from Vancouver International Airport’s South Terminal (YVR) that currently flies to 18 airports in British Columbia. We are the sixth-largest airline operating at Vancouver International Airport (YVR) based on total outbound seats, and the third-largest based on take-offs and landings. Connecting to additional destinations along the south coast of British Columbia through its affiliate airline Wilderness Seaplanes, located in Port Hardy on northern Vancouver Island. Pacific Coastal is also the operator of WestJet Link, providing service from its base in Calgary to Cranbrook, Lethbridge, Lloydminster, and Medicine Hat.
We honour our motto of People Friendly, People First. An equal opportunity employer, we encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are very proud to give back and to support the communities that we serve.
Safety is our first priority. It is embedded in our corporate values and each and every employee at Pacific Coastal Airlines is responsible for safety at all times. We administer a comprehensive internal safety process and fully comply with all Transport Canada rules and regulations.
Pacific Coastal Airlines Ltd. is a privately owned and operated company registered in British Columbia.
Founder: Daryl Smith
President: Quentin Smith
Vice President, Finance: Zahra Kawa
Vice President, Airports: Laura Nadin-Young
Vice President, Maintenance: Ron Karger
Vice President, Commercial: Johnathan Richardson
Phone: 604-214-2358 then option #6
Pacific Coastal Airlines Head Office
4980 Cowley Crescent,
Richmond, B.C. V7B 1C1
Pacific Coastal Airlines Tax Registration #121386296 RT0001
We operate a mixed fleet of aircraft perfectly suited to the unique flying conditions in British Columbia.
Community Support & Sponsorship
Pacific Coastal Airlines is proud to be part a part of the communities we serve. Our commitment includes support for various local charities and organizations throughout the year. If you would like us to consider being a donor, or sponsor of an event in your community, please take a moment to review our Community Support page.
Annual Memorial Charity Golf Tournament
Pacific Coastal has hosted its Annual Memorial Charity Golf Tournament for many years, with golfers and sponsors coming from across Canada to help raise funds for two important B.C. – based charities.
Awards & Recognition
Pacific Coastal has received numerous awards and recognition from various organizations over the years. Some of the most recent include, but are not limited to:
Orphaned Wildlife Rehabilitation Society – special recognition 2014
BC SPCA Caring Company of the Year Award (2013)
Queen Elizabeth II Diamond Jubilee Medallion (President Quentin Smith) for long term support of Special Olympics BC (2013)
Hope Air Philanthropist of the Year Award (Quentin Smith) 2013
Richmond Chamber of Commerce Business Leadership Award (President Quentin Smith) 2013
Vancouver Aquarium’s Marine Mammal Rescue Centre – special recognition (2011)
Pacific Coastal Airlines was founded by Daryl Smith nearly forty years ago. The truck logger in Bella Coola, a small community on the central coast of British Columbia, decided to get a pilot’s license and purchased a small seaplane to make it easier to get in and out of remote camps. Some friends chipped in for fuel to tag along and thus began the adventure that led to Pacific Coastal Airlines.
Daryl earned his reputation through forty-two years of aviation experience as a pilot and owner of several regional carriers during the most significant era of aviation history in the province. That legacy of dedication and hard work continues with his son, President Quentin Smith , intimately involved in all aspects of the aviation business started by their father. A legendary figure in British Columbia aviation, Daryl has received numerous awards and accolades from his peers and industry associations alike.
Tale of the Tails
A British Columbia based company, we owe our existence to the people and the many communities we serve. We wanted our brand to reflect that, but when the subject of plane tail artwork came up we found it difficult to sum up all that is B.C. in a single image. When the artist asked us to choose from one of the several icons, we just smiled and said “We’ll take ‘em all”, so each of our tails has a unique story to tell.