Food and Beverage Office Coordinator

• Company: Sodexo Live! - Vancouver Convention Centre
• Job Type: Full Time
• Job Level: Administration
• Job Type: Full Time
• Job Address: 1055 Canada Place, Vancouver, V6C 0C3
• Job Status: Permanent
• Positions Available: 1

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. Here, you’ll build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we’ll give you all you need to thrive. After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’

Location: We are seeking an experienced Food and Beverage Office Coordinator for our Vancouver Convention Centre operation in Vancouver, BC.

Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.

Principal Function:

The Food and Beverage Office Coordinator is responsible for coordinating and executing administrative processes with a large focus on the department schedule to ensure the overall efficiency all areas of the Food and Beverage Service Operations Department.

This position is the face of the department and will serve as an information resource, will maintain office records such as producing an accurate daily employee list, maintaining up-to-date employee contact information, preparing food items labels for events, answer all inquiries related to employee communications and other department requests, liaise with temporary agency representatives and will perform general clerical duties such as answering phones, ordering office stationery and audit invoice reports. They are responsible to uphold Sodexo Live!’s standards for accuracy, efficiency, and quality, as they relate to administrative functions.

Essential Responsibilities:

• Maximize Sodexo Live!’s revenue and operational excellence through execution of systems and policies related to administrative operations.
• Collaborating with the managers and supervisors to ensure appropriate staffing levels for events, keeping them informed of any schedule changes.
• Producing a draft weekly schedule working with employee availabilities, business levels, event requirements and working within budgeted labour costs.
• Confirming and documenting employee attendance, absences and requests.
• Update bulletin boards, send memos and organize and participate in staff meetings to facilitate effective exchange of information throughout the entire office.
• Informing relevant departments of schedules to resource uniforms and meal breaks.
• Keeping a “time and date log” of all calls, including calls to increase staffing or to change or cancel shifts that were previously scheduled and confirmed.
• Assisting with onboarding of new employees in coordination with HR and department managers.
• Performing other related duties, tasks and responsibilities as required from time to time.
• Contribute to goal of making Sodexo Live! #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

• Administration, Hospitality or Hotel Management diploma or degree is preferred.
• 2+ years of previous administrative or office coordinator experience in a busy and changing environment.
• Experience in the Hospitality/Food and Beverage industry is preferred.
• Experience scheduling 50+ employees is required.
• Ability to work independently, exercising appropriate skills for effective judgment, creative problem solving and taking initiative.
• Exceptional ability to communicate effectively both in verbal and written formats.
• Exceptional ability to provide a high level of customer service.
• Exceptional attention to detail and strong organizational skills are a must.
• Numbers orientation, with ability to accurately compute various mathematical equations.
• Exceptional computer skills, proficient with Microsoft Office Suite software.
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Self-starter who can work independently and, on several tasks,/projects simultaneously.

Other Requirements:

• Requires lifting up to 50 pounds on a regular and continuing basis. Must be able to work in extremes of cold and heat.

Hours may be extended or irregular to include nights, weekends and holidays.

Great news! You will receive:

• 100% company paid health and dental benefits (after wait period).
• Opportunities for skills development and career progression.
• Tuition reimbursement for professional and industry related development.
• Free Employee meals provided.
• Access to free on-site gym facilities.

• Salary/Wage: Competitive

Thank you for expressing interest in employment with Sodexo Live!, however, only those candidates considered for this position will be contacted.

Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.

Post Date: March 16, 2023 Deadline for Application: April 30, 2023