Guest Services Team Lead

• Company: Legislative Assembly of BC
• Job Type: Full Time
• Job Level: Front-line
• Job Type: Full Time
• Job Address: 501 Belleville Street, Victoria, British Columbia V8V 1X4
• Job Status: Permanent
• Positions Available: 1

Employees of the Legislative Assembly of British Columbia (Assembly) provide professional non-partisan services to support the democratic institution of Parliament and its members through procedural advice, administrative support and information services. The Assembly is an autonomous employer, separate from the administrative framework of B.C. government ministries and agencies.

The Precinct Services department is seeking a professional, organized and service-oriented individual for the regular full-time position of Guest Services Team Lead.

Reporting to the General Manager, Parliamentary Dining Room, the Guest Services Team Lead is the first point of contact for Parliamentary Dining Room guests and is responsible for ensuring diners are welcomed and served according to the highest professional standards. This role coordinates and performs a variety of front of house duties and services including cashier, reservations, table assignments, and general dining room organization to ensure service excellence standards are consistently met.

The Assembly offers competitive benefits and salary packages, and a professional workplace situated in the historic Parliament Buildings.

For more information about our organization, go to https://www.leg.bc.ca/learn-about-us/working-here.

Applicants must have:

·         A minimum of 5 years of experience as a server in a high-volume establishment.

·         Completed the British Columbia “FOODSAFE Level1” sanitation program for food handlers.

·         Completed the provincial “Serving It Right” responsible alcoholic beverage serving program.

·         Experience organizing dining room operations and services.

Preference may be given to candidates with the following:

·         Serving experience from a private club or hotel.

Please refer to the job description for a full list of duties and qualifications.

• Salary/Wage: $43,248.00 - $54,060.00 per annum

Please submit cover letter and résumé (preferably combined in one PDF document saved as Lastname, Firstname), citing Competition LA222319, by June 17, 2022 by e-mail to careers@leg.bc.ca.

Note:

The Legislative Assembly of British Columbia is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment, and selection processes. Applicants requiring reasonable accommodation at any point in the application or interview process, please contact human.resources@leg.bc.ca.

We would like to thank everyone in advance for applying as only those shortlisted will be contacted.  An eligibility list may be established and/or auxiliary positions may be considered for future conversion to regular status. Lesser qualified applicants may be under-implemented or appointed at a lower classification. A Criminal Record Check (CRC) and proof of COVID-19 vaccination will be required as a condition of employment.

The Legislative Assembly of British Columbia values diversity and is an equal opportunity employer.

Human Resources
Legislative Assembly of British Columbia
E-mail: careers@leg.bc.ca | Telephone: 250-387-5532 | Web: www.leg.bc.ca

For inquiries please visit our FAQ page or contact us.

Post Date: June 9, 2022 Deadline for Application: June 17, 2022