House Attendant

• Company: Hilton Whistler Resort & Spa
• Job Type: Full Time
• Job Level: Front-line
• Job Type: Full Time
• Job Address: 4050 Whistler Way, Whistler, V0N 1B4
• Job Status: Permanent
• Positions Available: 2

 PURPOSE

Responsible for maintaining cleanliness and overall appearance of all back of the house areas, outside grounds and certain designated public areas, in a timely and organized manner, ensuring a safe and secure environment. Assist Room Attendants by performing assigned “heavy” tasks. Respond to guest requests in a timely manner.

PRIMARY DUTIES

• Responsible for maintaining a consistent high level of cleanliness in guest corridors, guest laundry and vending areas, linen- and storage rooms, service elevators and all back of the house areas, by following set cleaning procedures and continuous monitoring.
• Assist Room Attendants by collecting soiled linen and trash from the housekeeping carts, moving furniture and cleaning fireplaces as per assignment or set procedures.
• Responsible for the consistent clean and tidy appearance of all outside grounds, parkade and flat roof areas. Assist with periodical cleaning task in these areas.
• Take ownership of the timely completion and documentation of rotating cleaning tasks for assigned areas, according to procedures and standards.
• Responsible for the collecting, sorting and removal of recyclables, as per guidelines.
• The immediate reporting of unsafe conditions and needed repairs, as per guidelines.
• Work in such a careful manner that damage to the building and its contents is prevented at all times.
• Complete all tasks in such a way that this will never cause major disruption and inconvenience to our guests and staff.
• Maintain cleaning equipment to the required standard of appearance and repair and ensure nothing is left unattended in guest corridors or other public areas.
• Respond to guest requests and deliver required supplies in a professional manner, within set timeframe.
• Delivery and set up of roll-aways and cribs, according to procedure.
• Work in accordance with Health and Safety mandates and Departmental Loss Prevention rules.
• Show continuous support for all environmental- and energy conservation initiatives.
• Handle chemicals as per WHMIS regulations.
• Ensure the security of all guest property, including lost & found items, storage rooms and equipment, by following guidelines provided.
• Maintain a professional image at all times through conduct, appearance and dress by following company policies & procedures as outlined in the Team Member handbook.
• Contribute to the successful organization and morale of the Housekeeping Department.
• Other duties or tasks as assigned

QUALIFICATIONS

• Must be able to speak, read, write and understand English.
• Passion for customer service and attention to detail.
• Capable of creative problem solving i.e. will take appropriate risks to satisfy guests.
• Able to meet the physical demands of the position i.e. extensive walking, frequent bending, stooping and stretching. Should be able to occasionally lift and carry items weighing as much as 75 lbs and pull/push up to 500 lbs.
• Good communication skills, approachable, friendly demeanor and a positive attitude at all times.
• Prior housekeeping experience preferred but not necessary.
• Knowledge of WHMIS preferred but not required.

Post Date: June 15, 2022 Deadline for Application: August 31, 2022