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Company:
Canadian Rocky Mountain Resorts
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Job Type:
Full Time
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Job Level:
Front-line
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Job Type:
Full Time
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Job Address:
PO Box 10, Field, British Columbia V0A 1G0
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Job Status:
Permanent
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Positions Available:
1
Job Description:
These duties are performed on the two 11pm to 7am shifts.
- Balance revenues for Rooms and F&B as well as any other revenues earned in the Hotel that day.
- Compile accurate nightly manual reports including external invoices
- Ensure journal is balanced.
- Complete mid-month and month end procedures.
- Perform Front Office duties and other tasks as required.
- Guest check in and check out
- Take telephone reservations
- Deal with guest concerns or complaints as they arise
- Provide communication to all departments re: activity during the night.
- Ensure guest check in and departure information is correct and accounts settled.
- Maintain a professional and presentable appearance
These are the duties required during the 3 to 11pm shift
- Check guests into the hotel
- Provide directions, information, answer activity enquiries, and other communication as required
- Prepare guest accounts for check out the following day
- Provide support to the day and to the night audit team re: ensuring balances and accounts are in order based on the filing system that is organized in the hotel (bucket check)
- Take reservations, provide information about packages or upcoming events in the hotel,
- Deal with guest concerns or complaints should they arise
- Provide ongoing communication with night cleaners, security and maintenance people
Maintain a professional and presentable appearance
Job Requirements/Qualifications:
- Previous experience in a hotel setting preferred.
- Previous accounting experience preferred. a good understanding of all Front Office procedures.
- Basic knowledge of accounting required to work with journal entries
- Excellent interpersonal, verbal and written skills.
- Highly organized, motivated and detail oriented
- Computer skills including Windows applications and some proficiency with Excel. PMS system Opera (if Opera is not familiar to the individual training will be provided)
- Work well under pressure
- Must have the ability to work independently and remain calm in the event of situations arising during the night/afternoon shift
- High School diploma required
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Salary/Wage:
19.00 for 2 overnight shifts and 18.00 for afternoon shifts
Canadian Rocky Mountain Resorts
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Street Address:
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Telephone:
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Website:
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About:
Canadian Rocky Mountain Resorts (CRMR) is an innovative family company dedicated to providing world-class dining, hospitality and service to visitors from around the world.
Canadian Rocky Mountain Resorts (CRMR) is a family-owned company that has been in the tourism industry since 1986 when they first opened Emerald Lake Lodge. CRMR consists of three upscale boutique lodges - Buffalo Mountain Lodge, Emerald Lake Lodge and Deer Lodge - Two unique contemporary restaurants - Cilantro, and The Lake House - located in Calgary, a wine store called Bin 905, a game ranch called Canadian Rocky Mountain Ranch (CRM Ranch) as well as a state of the art laundry facility and delicious bakery.
Our lodges offer beautiful and unique accommodations in breathtaking surroundings. We offer a retreat to nature, serenity and relaxation to help the weary traveller leave the pressures of a busy world behind. We are surrounded by the towering peaks of the Canadian Rockies and our guests and staff enjoy outdoor adventures like skiing, canoeing, whitewater rafting and mountaineering.
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Map:
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