Set Up Labour Supervisor

• Company: Sodexo Live! - Vancouver Convention Centre
• Job Type: Full Time
• Job Level: Front-line
• Job Type: Full Time
• Job Address: 1055 Canada Place, Vancouver, V6C 0C3
• Job Status: Permanent
• Positions Available: 1

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. Here, you’ll build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we’ll give you all you need to thrive. After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’

Location: We are seeking an experienced Set Up Labour Supervisor (1 Full Time for Afternoon and/or Graveyard) for our Vancouver Convention Centre operation.

Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.

Principal Function:

The Facility Set Up Supervisor position supports the Facility Set Up operations by performing tasks to ensure all rooms are set to accurate specifications by liaise with managers and department heads within the facility to ensure that all events and client needs are met and that work is completed in accordance with the Facilities Service Standards.

They may perform duties such as operating a forklift, electric cart and other equipment, and will be responsible for strictly adhering to all Sodexo Live! standards and established venue policies for accuracy, and workplace safety.

Essential Responsibilities:

• Review all work orders daily and look ahead at upcoming weeks for event demands; ensure all items and equipment that are required through the course of the shift and for each event are ready.
• Supervision of team members, directing the work to ensure all assigned tasks are completed according to deadlines and to accurate specifications as per work orders and floor plans.
• Communicate directly with event client, MOD’s, contractors and internal teams to ensure accuracy of the set ups.
• Consult with management in various departments in regards to changes, safety concerns or special requests, prioritizing and reallocating team resources as required.
• Employee performance management and coaching, using judgement to escalate to management and HR as needed.
• Assist in training of all employees in proper room set-ups and use of equipment.
• Identify additional training and coaching needs, to be done on the job and escalated to management where appropriate.
• Ensure all storage rooms are kept in a clean and orderly fashion with all equipment on the proper racks.
• Ensure that all standards for safety and sanitation are maintained.
• Contribute to goal of 100% customer satisfaction through personal commitment to internal customer service.

• High school diploma or equivalent.
• Minimum of 2 years of Supervisory experience in fast-paced event-based facility.
• 2 years’ experience in a food service/operations/warehousing environment preferred.
• Experience working in events, or a large-scale convention or hotel environment would be an advantage and familiarity with various types of room set-ups and equipment.
• Prior knowledge of and experience using lifts and/or Forklift Certificate.
• Must have strong leadership and decision-making skills, with proven ability to lead a team, direct employees to assigned activities, and to hold them accountable for productivity.
• Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
• Computer proficiency specifically in Outlook, Word, and Excel. Proficiency with a comprehensive electronic catering/F&B system, particularly EBMS, is an asset.
• Demonstrated ability to understand and effectively implement written and verbal instructions.
• Proficient English communication skills in order to effectively interact verbally and listen attentively to co-workers and supervisors.
• Ability to work under pressure and independently.
• Ability to work well in a high stress, fast paced environment.
• Scheduling flexibility to meet operational needs.

Other Requirements:

• Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).

Hours may be extended or irregular to include nights, weekends and holidays.

Great news! You will receive:

• 100% Company paid health and dental benefits (after wait period).
• Opportunities for skills development and career progression.
• Tuition reimbursement for professional and industry related development.
• Employee meals provided.
• Access to free on-site gym facilities.

• Salary/Wage: Competitive

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted.

Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.

Post Date: March 9, 2023 Deadline for Application: March 31, 2023