The Sous Chef reports to the Train Manager/Senior Onboard Manager and is accountable to the Executive Chef. The Sous Chef is responsible for all culinary and Food Safety Standards, role modeling the values and culture of the organization as well as supporting their team through training, coaching and performance management programs. This position is responsible for delivering culinary excellence to upwards of 500 onboard guests per train and is a key contributor to the creation of life-changing experiences.
This position is deemed Safety Sensitive and requires the incumbent to periodically access an active railway area where impaired performance could result a significant incident affecting the health and safety of team members, guests, team members, the public, property, or the environment.
Key Areas of Accountability
Team Engagement & People Leadership
• Organize the culinary team for each trip to optimize teamwork and performance.
• Collaborate with onboard leadership team to action change and eliminate pain points.
• Develop and mentor culinary team with coaching, audits, feedback and reviews
• Provide support and on the job training for new hires to successfully perform their jobs
• Complete mid-and-end performance reviews and all other performance management functions
Leading Culinary Activities
• Comfortable engaging and interacting with guests
• Responsible for ensuring all meals are prepared and presented according to specifications.
• Ensure the culinary ordering and receiving processes are accurate, including maintaining the correct inventory of food, supplies and products.
• Oversee time management in all railcars. Inspect the quality and presentation of plated meals. Identify and act on opportunities to create business efficiencies and cost savings.
• Maintain and improve service delivery, conduct Quality Assurance Reviews, monitor team members’ input and guest feedback.
Leading Safety
• Ensure food safety processes and proper food handling procedures are always followed.
• Ensure daily scheduled cleaning and sanitization of food preparation areas and equipment is completed. Ensure the maintenance of kitchen equipment, standards of slicing techniques, utensil sanitizing, proper refrigeration, heating requirements, hand washing, cross-contamination prevention, spoilage identification, disposal and documentation.
• Ensure defective kitchen equipment is reported according to procedures.
• Ensure all team members are always adhering to both Rocky Mountaineer and railway safety protocols.
Collaboratively work in a team environment
• Able to adapt and work with various teams over the course of a season
• Demonstrate strong time management skills
• Work closely with onboard leadership team to provide seamless services and address any guest issues
• Champion Rocky Mountaineer’s waste reduction program and composting initiatives
Rocky Mountaineer (RM) is committed to the safety and health of our team members through providing a safe working environment. As a federally regulated transportation organization, we have a duty to comply with all applicable legislative requirements.
Therefore, all individuals who will start working with RM on November 12, 2021 onwards, will be required to present proof of vaccination confirming they are fully vaccinated against COVID-19 prior to beginning their employment. An individual is fully vaccinated 14 days after receiving their second dose of a two-dose COVID-19 vaccine series or their first dose of a one-dose approved vaccine by Health Canada. Offers of employment to start work with RM on or after November 12, 2021 will be conditional upon receipt of proof of the job candidate being fully vaccinated against COVID-19.
Note: Reasonable accommodations will be considered if they comply with the medical or religious exemptions permitted by applicable federal legislation and ministerial orders.
Qualifications
Education/Certifications/Knowledge
• High school diploma or GED
• Post-Secondary degree or diploma is an asset
• Red Seal Culinary Certification is preferred
• BC Food Safe Certification
• Serving It Right (SIR) and ProServe are an asset
Experience
• Minimum 3 years people leadership experience
• Minimum 5 years’ experience with line or restaurant cooking
• Experience in leading groups of up to 15 employees required
Skills
• Ability and passion to make delicious and visually appealing food every day
• Communicate clearly so that others understand expectations and exactly what to do
• Always display a commitment to food safety
• Establish and foster an open and collaborative relationship with Onboard Leadership
• Highly adaptable, flexible professional who embraces teamwork, but also enjoys working independently
• Technical proficiency in Microsoft office products
Attributes
• Maintains a professional and polished presence
• Energetic, motivated, hardworking, and committed to delivering culinary excellence
• Demonstrates a professional, accountable work ethic; self-motivated
• Physical endurance and emotional resiliency with the ability to work long days including nights
• Must be able to lift and carry up to 50 pounds
• Able to travel away from home base for up to 6 days at a time
• Driving company vehicles for travel to RM locations as required
• Must be legally authorized to work in Canada thru the end of October 2022
If this
position suits your skills, experience and personal attributes, we want to talk
to you!
Please
apply by submitting your resume and a covering letter outlining why you are a
suitable candidate.
Rocky Mountaineer is
committed to equal opportunity employment and invites applications from all
qualified candidates. Please note that background checks are a part of our
hiring process.
Post Date: June 15, 2022 Deadline for Application: June 26, 2022
1100 - 980 Howe Street
(604) 606-7200
Our reason for working at Rocky Mountaineer is simple – to be the creators of life-changing experiences, not just for our guests, but also for our team members. Join us at Rocky Mountaineer and build your career alongside an incredibly talented global team of passionate, energetic, diverse, and fun individuals who have helped shape our Canadian success story and have positioned us as the world-renowned leader in luxury train travel.
National Geographic called a Rocky Mountaineer rail journey one of the ‘World’s Greatest Trips.’ We couldn’t agree more. Our secret to success? Our people. At the end of the day, our eight World Travel Awards mean nothing without the talented and diverse team of people who are entrepreneurial in spirit, passionate about service excellence and continually looking to raise the bar.