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Vernon

Spa Receptionist

  • Company: Sparkling Hill Resort
  • Job Level: Front-line
  • Job Type: Full Time, Part Time
  • Job Address: 888 Sparkling Place, Vernon, British Columbia V1H 2K7
  • Job Status: Permanent
Job Description:

At Sparkling Hill Resort discover a one of a kind, multi faceted beauty that is unparalleled in North America. The KurSpa Reception team works to provide exceptional customer service and anticipate the guests’ needs by providing Front Desk support, hosting and guiding tours, and contributing to reservations by educating the guests on spa and salon experiences and treatments.

Staff accommodation is potentially available on site in double rooms for full time Sparkling Hill employees, working 40 hours per week. If you are selected as a candidate then please inquire during the interview process.

Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

  • Deeply discounted room rates available to team members
  • Discounts on gift shop retail, food and spa treatments
  • Extended health benefits
  • Monthly gas cards
  • Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry

Responsibilities include:

  • Consistently offer professional, engaging and friendly service
  • Create a welcoming atmosphere for guests during treatment check in and check out
  • Maintain a high level of professionalism in all aspects of job performance
  • Host guests through the facility and familiarize them with the surroundings while explaining the KurSpa History and vision
  • Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and up-sells
  • Communicate effectively between spa staff to ensure an efficient guest experience
  • Promote a safe working environment by adhering to Hotel health and safety standards
  • Process transactions and adjustments in Maestro daily
  • Perform any duties and responsibilities as assigned, including check lists
  • Other duties as assigned
Job Requirements/Qualifications:
  • Excellent communication skills
  • Ability to maintain professional and welcoming demeanor at all times
  • Must be focused on providing an exceptional level of service to every guest
  • Previous Front Desk/Reception experience considered an asset
  • Previous spa experience also an asset
  • 1-2 years of customer service experience required
  • Ability to work flexible hours including evenings, weekends and holidays as required
  • Salary/Wage: Competitive wage
Job Application Process:

Qualified applications may submit a detailed resume and cover letter to Ms. Tammy Robinson, KurSpa Manager. Only candidates selected for an interview will be contacted.

APPLY NOW! • SPA RECEPTIONIST • Sparkling Hill Resort

Post Date: July 13, 2022

Sparkling Hill Resort

  • Street Address:

    888 Sparkling Place

  • Telephone:

    (250) 275-1556

  • Website:

    http://www.sparklinghill.com

  • About:

    European inspired Sparkling Hill Resort is a premier international destination for extended wellness holidays and is located in the Okanagan, British Columbia. Sparkling Hill is nestled into a granite rock face on a ridge that has sweeping views of the Monashee Mountains and over Lake Okanagan. Sparkling Hill is the first resort in the world to incorporate Swarovski crystal elements into every aspect of its design with over 3.5M crystals valued at over 10 million dollars. The resort's signature amenity is KurSpa - a 40,000 sq. ft. spa where guests are encouraged to explore a better level of health from walking on the acres of private trails, to dining on organic choices in the hotel restaurants and to experience over 100 therapies and treatments offered at the wellness resort. The wellness hotel has 149 rooms and three Penthouses (1,200 sq ft each).

  • Map: