Source: BC Hydro
Job Title: Tour
Guide 1 – Revelstoke Dam Visitor Centre 2023 Season
Job Number: BCH-T-1910-230103E1
Job Location: Revelstoke
Generating Station, British Columbia, Canada
Powered by water…
and by people like you
electricity to 4 million customers takes a diverse workforce and that’s where
you come in. We need your talent to help us build major projects to meet growing
demand. To help our customers find clean energy solutions for their homes and
businesses and to be ready to respond during storms and outages to keep our
Working for BC Hydro
is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity
to our customers.
We offer a healthy
work life balance, training opportunities and career progression. We’re proud
to be ranked as one of B.C.’s Top Employers and one of Canada’s Best Diversity
Employers. Join us as we build an even cleaner B.C.
* Greets visitors to the Visitor Centre as an ambassador of BC Hydro.
Explains the self-guided tour or guided tour information. Answers questions
about other tourism opportunities in the area and provides directions where
* Provides guided tours following established tour content, tailoring
content to meet the needs and interests of the assigned group. Explains how
electricity is generated, discusses the history and construction of the
generating station/dam, and provides information on BC Hydro’s current initiatives,
services and programs, including environmental programs and local capital
* Responds to non-routine enquiries and questions by sharing information
with visitors, referring visitors to other resources within the organization
where appropriate. Assists others over the phone or via email with enquiries
about the Visitor Centre or general BC Hydro questions.
* Utilizes the Point of Sale (POS) system to process admission fees and
retail purchases from the gift shop. Handles cash, counts daily intake, and
completes end of day reporting. Trouble shoots problems with the POS system and
escalates as required.
* Performs clerical duties such as filing, completing reports, answering
telephones, checking safety equipment and supplies, and taking minutes at
* Performs duties of a minor nature related to the above duties which do
not affect the rating of the job.
This position is affiliated with the Movement of United Professionals
This offer is for a position that is covered under MOU#83 of the
Collective Agreement between MoveUp, Local 378 and BC Hydro.
BC Hydro’s Visitor Centres educate visitors on hydroelectric generation
and electrical safety, and tell the story of BC Hydro in the region. Tour
Guides at our Visitor Centres have an important role in delivering a positive
Our ideal candidates for Tour Guide jobs at the Revelstoke Dam Visitor
Centre would have an interest in electricity, customer service, travel /
tourism, as well as a zest for learning and an ability to translate these
learnings to our visitors. As a Tour Guide, you act as an ambassador for our company
and are a primary resource for sharing knowledge on how electricity is
generated, the history and construction of the facility, and BC Hydro’s current
initiatives, services and programs, including environmental programs and local
* This is a casual temporary employment opportunity starting May 1, 2023
and ending September 9, 2023.
* Hours vary depending on candidate availability, visitor centre hours,
and scheduled tours. Typically, successful candidates are scheduled to work 20
to 30 hours per week. Schedules are shared in advance.
* The Revelstoke Dam Visitor Centre is located on Highway 23 North in
* The Visitor Centre is open weekdays and weekends and successful
incumbents must be available to work on weekends and holidays.
* Please note that public transit does not serve this location.
* Preference will be given to candidates that are familiar with the local
community and visitor centre, candidates that are enrolled or have completed a
post-secondary tourism program, and/or students enrolled in an electrical
trade, technology or engineering post-secondary program.
* Ideal candidates will have a basic knowledge of the operation,
construction practices and systems/equipment involved in a generating station,
or will quickly acquire this knowledge upon starting employment. An interest in
the environment and history is also considered an asset.
* Completion of an in-house training program is required upon hire.
* Tour Guides earn an hourly wage of approx. $22. This hourly rate is a
combination of the hourly wage ($18.74 / hr) plus an additional percentage of
17.58% in lieu of benefits. Tour Guides may be eligible to receive a stipend of
$200 per month payable at the end of the completed contract in accordance with
** To learn more about our visitor centres, please visit
* Majority of time spent on feet and may be exposed to unpleasant
sections and areas within the generating station.
How to Apply
should submit their applications online at https://app.bchydro.com/careers/current_opp.html
Click here to access the job posting or visit the BC
Hydro “Current Opportunities” Careers page to view and apply for jobs.
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BC Hydro Careers site, click on the Apply button in order to complete the steps
to apply for this job. Please be sure to update your Candidate Profile with
your current resume and include copies of your certifications, if applicable.
looking for exceptional people to bring new ideas, fresh thinking and the
motivation to help shape the electricity system in B.C. It’s an exciting time to
be a part of our team as we invest in our system and prepare to meet the
challenges of tomorrow.
Our values guide our
work. Want to join us?
We are safe.
We are here for our
We are one team.
We include everyone.
We act with
integrity and respect.
We are forward
BC Hydro is an equal
We include everyone.
We welcome applications from anyone, including members of visible minorities,
women, Indigenous peoples, persons with disabilities, persons of minority sexual
orientations and gender identities, and others with the skills and knowledge to
productively engage with diverse communities.
We are also happy to
provide reasonable accommodations throughout the selection process and while
working at BC Hydro. If you require support applying online because you are a
person with a disability, please contact us at Recruitmenthelp@BCHydro.com
BC Hydro has a
COVID-19 Vaccination Policy that requires employees to have a full series of COVID-19
vaccine and provide proof of vaccination on request. This Policy is currently
suspended but may resume at BC Hydro’s discretion. While the Policy is
suspended, all new employees are required to disclose their vaccination status
to BC Hydro.
Flexible work model
Our four role types
identify the degree of flexibility an employee could have to work from home based
on the type of work they do. The flexibility for an individual job is up to the
manager for each position and the operational requirements. Employees also have
the right to work full-time from the office if they prefer. All of our roles
require at least some in-person time.
IBEW/Field – No
option to work from home
Resident – Works
primarily (4+ days per week) in the office.
Hybrid – May be able
to work from home up to 3 days per week.
Remote – Works from
home 4+ days per week
* Partial completion of high school, plus some experience in customer
service, public speaking, giving presentations and/or leading groups.
Completion of in-house training program upon hire.
Post Date: January 18, 2023 Deadline for Application: January 31, 2023
333 Dunsmuir St
As the third largest electric utility in Canada, BC Hydro serves customers in an area containing over 94% of British Columbia's population.
BC Hydro endeavours to provide energy solutions to its customers in an environmentally and socially responsible way by balancing British Columbians' energy needs with the concerns of the environment.
Through the efficient and reliable supply of electricity, BC Hydro supports the development of British Columbia and has constructed a world-class integrated hydroelectric system. Due to this efficient, reliable system, British Columbians enjoy some of the lowest electricity rates in North America.