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Dear *|FNAME|*  — Welcome to the HR Grapevine!

As a subscriber to TOTA's Manic Monday News, we are sending you our Regional Tourism HR Newsletter, as we think you may be interested.  We hope you find value in this publication; however, if you wish to stop receiving this newsletter, you may 
update your email preference at any time.  Feel free to refer a colleague to subscribe if you feel they would be interested!

Have an HR best-practice, employee-related announcement or upcoming event that you would like to see included in the next issue of the HR Grapevine. Click here to submit your content.

HR News

An Important Message from the go2HR Board Chair Effective October 1, go2HR will no longer administer Serving It Right and Special Event Server programs. After a 30-year public/private partnership, the Province of BC has decided to proceed with a new model and new service provider. Consequently, go2HR is going through some significant organizational changes. Read More
NEW go2HR Safety Basics Assessment There are several reasons why Health & Safety plays a critical role in any business. For one, it’s the law - regardless of the size of your business, you need to have an occupational health and safety (OHS) program in place. Use this free online tool to receive practical advice on building or improving your health and safety program. Read More
BC’s Employment Standards Resources Are you aware of the recent Employment Standards changes related to gratuities, two new unpaid leaves, extended record-keeping obligations and more? This Working in BC poster contains information about the Employment Standards Act and Regulation (and should be posted in your workplace). Visit the BC Employment Standards website for more information or attend one of the upcoming FREE Education Seminars hosted by the BC Employment Standards Branch.
Connect with Local Youth (aka Future Employees). School District No. 73 (Kamloops-Thompson) is looking for community members that would like to participate in Careerx Talks - a directory of volunteers are interested in connecting with local students and sharing their career and life journey. If you are interested in participating in Careerx Talk please contact Allisson Bader, Career Education Coordinator.
BC Tourism & Hospitality Companies Recognized The 2019 Canadian HR Awards celebrate the outstanding achievements of the country's top employers and HR leaders. Congratulations to: Gateway Casinos - Finalist Best Talent Management Strategy, Accent Inns & Earls Kitchen + Bar – Finalists Canadian HR Team of the Year (Retail or Hospitality), WestJet – Finalist Most Effective Recruitment Strategy, and Jazz Airlines – WINNER Excellence in Diversity & Inclusion. Read More
BC Employer Training Grant All employers operating within BC in the private and non-profit sectors are eligible to apply for the BC Employer Training Grant, potentially covering between 60-100% of SuperHost or other eligible staff training. Applications are now being accepted for training that is to take place between September 1-December 31, 2019. Applications for the next intake (for January 2-March 31, 2020) will be open as of November 4. Read More
SuperHost Service For All This online course teaches best practices around diverse customers and the importance of delivering appropriate service. Your employees will learn about specific customer groups, including but not limited to different generations, Indigenous peoples, persons with disabilities, LGBTQ/2S people, and visitors from different ethnic and language backgrounds. Register Today

Best Practices

TransLink Diversity & Inclusion Instagram Video  SkyTrain Attendants wear many, many hats in their role. Serving a diverse group of people on the transit system comes with a sense of obligation to make sure everyone feels safe and welcome. Angelo shares his thoughts and experience on how TransLink and BCRTC have stepped up to the plate to foster diversity and inclusion in his workplace and beyond.  View Video

People in the News

Thompson Okanagan Tourism Association (TOTA) President and CEO Glenn Mandziuk was recently appointed to the Global Sustainable Tourism Council’s board of directors.
TOTA recently welcomed Cait Wills to the new position of Storyteller Specialist
Congratulations to Ingrid Dilschneider, Director of Marketing at TOTA who was recently named to
Kelowna Chamber of Commerce’s Top 40 Over 40 list

Will George will be taking on the new role of Economic Development, Communications and Tourism Manager at the City of Merritt.
Geoffrey Couper recently joined RauDZ Creative Concepts Ltd. as Chef for The Okanagan Table, which will be opening soon.

SHARE YOUR NEWS! New addition(s) to your team? Workplace anniversaries or other employee celebrations?
Let us know and we will include in the next HR Grapevine newsletter.


October 1: go2HR Industry HR/OHS Meet & Greet/Networking Event, Kelowna. Contact Ginger for more details.
October 1-2: UVIC CO-OP and Career Services’ Work Experience and Career Fair, Victoria
October 2-3: Canada West Ski Areas Association 2019 BC-Yukon Fall Meeting, Vernon
October 23: BC Employment Standards Education Seminars – Variances, Averaging Agreements And Overtime, Online
October 31: SuperHost – Foundations of Service Quality, Kamloops
November 3: Okanagan College Career Fair, Kelowna
November 12: TOTA AGM, Kelowna
November 15: Destination Canada Mobility Forum 2019, Paris & Brussels
November 15: COR Internal Auditor Training, Vancouver
November 19: Fortify Conference, Penticton
November 21: BC Employment Standards Education Seminars – The ABC’s Of The ESA, Online
More Events

Don’t Forget!  Post your jobs on the go2HR Job Board! It’s FREE and only for BC’s tourism and hospitality industry.

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