Job Description

Valhalla Cabin Company Limited, dba The Valhalla Inn, is a small family-run inn with a restaurant and bar in the rural mountain town of New Denver in British Columbia. We are looking for a general hotel manager with hospitality and business experience (2-3 years minimum) to manage and expand the business. The manager will work closely with the owner to ensure the successful operation of the inn.

Responsibilities & Qualifications

Key Responsibilities:

• Lead and coordinate hotel services including front desk, food & beverage, sales, housekeeping, maintenance, and accounting;

• Manage all systems relating to the operations of the establishment including scheduling, payroll, POS systems, accounts payable, R&M, and marketing;

• Create and implement entrepreneurial strategies to grow the business, industry trends and customer loyalty;

• Maximize profitability by monitoring and analyzing food, beverage, labor and maintenance costs by overseeing revenues and expenses while working within budgets;

• Review, negotiate and manage contracts with suppliers and third-party vendors

• Monitor changing regulations and ensure compliance with those regarding food & beverage offerings, liquor licensing requirements, sanitation, food safety, workers compensation, consumer and privacy rights;

• Implement and enforce health and safety standards to ensure a clean and safe environment for both customers and staff;

• Provide excellent customer service and handle customer complaints and resolve concerns in a professional and timely manner; and

• Ad-hoc duties

Experience and Specialization
• Proficient in Microsoft Office Suite (Windows, Word, Outlook, Excel) / Adobe Suite (Reader/Express)
• Experience with POS and CRS systems
• Quickbooks or another accounting software

Personal Suitability
• Client focused
• Excellent oral and written communication skills
• Team player
• Initiative
• Intercultural and interpersonal diplomacy

Language of Work: English (although other languages will be an asset due to the number of international tourists that visit the town and for domestic (French Canadian) and international marketing campaigns envisioned

Education: Bachelor’s degree
Experience: 2-3 years minimum

Other benefits:
Performance based bonus
On-site housing a possibility
Free parking

Salary/Wage

31-32

Other Perks/Benefits

Performance based bonus On-site housing a possibility Free parking

Recommended Training

Safety Basics - Health & Safety OrientationServing It RightAn Introduction to Equity, Diversity, and Inclusion (EDI)

Job Application Process

IMPORTANT: If interested please email: Valhallacabin@gmail.com with the following: 1) subject line: 2024HM, your last name, first name 2) cover letter detailing your suitability for the role 3) CV with relevant experience 4) contact information with at least one reference Please also provide the answers to the following questions in your email: • Are you currently legally able to work in Canada? • Are you willing to relocate for this position? • Do you have previous experience in this field of employment? • What is the highest level of study you have completed? • When is the soonest you are available to work? Applications that do not adhere to the instructions above will not be reviewed.

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