News items


June CEO’s Message to Employers from Krista Bax

As a Canadian, I was deeply ashamed to learn of the remains of 215 Indigenous children found on the site of a residential school in Kamloops. As a mom, I am horrified and struggled to explain residential schools and their role in our living history to my 9-year son. Last week, I and several go2HR … Read More


May CEO’s Message to Industry from Krista Bax

As it has been another challenging month, I want to share a really positive experience I had recently that illustrates the depth and breadth of the heart of the tourism and hospitality community which speaks to why we are all working so hard to save this great industry. Our economy has been hit and charities … Read More



May CEO’s Message to Employers from Krista Bax

There are certain small gestures that have an impact far greater than we expect. Case in point, a brief email our health and safety team recently received from one of the participants in our COVID-19 safety plan review service. It’s a key service that we’ve been providing to the industry since early on in the … Read More


Vaccinated? Provincial Health Orders Still Apply

A gentle reminder if you have been vaccinated to still follow all current provincial health orders and guidelines. Employers are required to maintain their COVID-19 safety plan, to continue to prevent workplace transmission. Fully vaccinated staff or staff who have had a prior COVID-19 infection need to continue to adhere to COVID-19 health and safety … Read More


Federal Budget Impacts on Tourism

This has been a busy week for budgets with both the Federal and Provincial budgets released. And there is quite a bit of promising news, with support initiatives to help address tourism workforce recovery efforts, like the extension of the Canadian Emergency Wage Subsidy (CEWS) program that will keep workers attached to employers. We know … Read More


April CEO’s Message to Industry from Krista Bax

The days ahead will be difficult for our industry. There is no question that travel restrictions and other provincial health orders are designed to keep people safe and for our industry, realize a summer. We can’t help but empathize with the long period of uncertainty that our industry and workers have experienced. You have and … Read More


April CEO’s Message to Employers from Krista Bax

Breaking the Circuit and Growing Community My head and heart are full with empathy for our tourism and hospitality employers who, in many cases, bore the full brunt of consequences of the provincial response to increasing case counts and growing numbers of variants of concern. I commiserate with the short time frame in which employers … Read More



March CEO’s Message to Industry from Krista Bax

As I note the anniversary of the COVID-19 pandemic, and my first anniversary as CEO, there’s a lot to think back on. I’ve learned so much in the past year, adapting, adjusting and pivoting, just like you. I have deepened my understanding about this amazing industry and we’ve all learned about social distancing, the new … Read More

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