Reservations and Tour Coordinator

  • Sun Fun Tours
  • Administration
    • Full Time | 
    • Permanent
  • 101 – 929 Laval Crescent, Kamloops BC V2C 5P4, Kelowna
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on July 5, 2024

Job Description

Sun Fun Tours, specializing in group travel experiences from the Thompson/Okanagan region since 1978, with offices located in Kamloops, Kelowna and Penticton has an immediate opening for a varied, mixed, and adaptable position including Sales, Operations and Administration support in our Kamloops, BC Head Office location.

Responsibilities & Qualifications

Responsibilities and Duties:
– Promote and sell pre-designed tour packages with confidence and enthusiasm in person and by telephone including thorough product knowledge
– Respond to and address customer inquiries and process bookings timely and efficiently
– Prepare passenger documents and ticket packages
– Update documents and scripts as required
– Provide administrative support to Sales, Operations and Marketing
– Managing tour preparation before, during and upon completion of tour(s)
– Identify and implement process improvements to enhance operational efficiency
– Assist with basic accounting tasks including invoicing, expense tracking and budget monitoring
– Maintain office supplies and equipment to ensure a productive work environment
Requirements and Skills:
– Outstanding communication skills including verbal, written and keyboard
– Excellent customer relationship management
– Strong ability to identify sales opportunities
– Outstanding organizational and time management skills including the ability to multitask and prioritize duties without compromising on the quality of work
– Strong attention to detail
– Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Salary/Wage

23.00

Other Perks/Benefits

• Group RRSP Program • Group Health Benefits • Positive Learning and Growth Environment • Competitive pay based on experience • Professional development & advancement opportunities

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