Worker Homepage

Your Hub for Worker Information!

Welcome to our dedicated space for health &safety resources tailored specifically for workers in the tourism and hospitality industry. Your safety and well-being on the job are crucial to creating a positive, productive, and enjoyable work environment. Here, you’ll find essential information on: 

  • Your Role, Rights and Responsibilities: Understand your role in maintaining a safe workplace and what protections and responsibilities you have under BC regulations. 
  • Joint Health & Safety Committees (JHSC): Learn about the importance of participating in JHSCs and how they contribute to a safer work environment. 
  • Resources and Tools: Access training modules, guides, and other tools designed to help you navigate workplace challenges.  
  • Survey & Submission box: Help us get a baseline of your Health & Safety understanding. Share your ideas and questions to help enhance the health & safety information and resources on this page! 
Learn About Our Survey

Worker Resources

Roles & Responsibilities

There are many benefits to knowing, understanding, and carrying out the health & safety responsibilities of your job, including: 

  • preventing possible incidents and injuries, 
  • being confident and proficient in performing tasks safely, and 
  • positively contributing to the workplace safety culture. 

Group of restaurant workers in the Tourism & Hospitality sector in BC.

  • Be alert to hazards. Report them immediately to your supervisor or employer
  • Follow safe work procedures and act safely in the workplace at all timesse the protective clothing, devices, and equipment provided. Be sure to wear them properly
  • Co-operate with joint health & safety committee, worker health & safety representatives, WorkSafeBC prevention officers, and anybody with health & safety duties
  • Get treatment quickly should an injury happen on the job and tell the health care provider that the injury is work-related
  • Follow the treatment advice of health care providers
  • Return to work safely after an injury by working with your employer to find suitable work like modified or alternate duties if you aren’t able to safely return to your regular duties.
  • Never work under the influence of alcohol, drugs, or any other substance, or if you’re overly tired 

  • Ensure the health & safety of all workers under their direct supervision
  • Know the WorkSafeBC requirements that apply to the work under their supervision and make sure those requirements are met
  • Ensure workers under their supervision are aware of all known hazards
  • Ensure workers under their supervision have the appropriate personal protective equipment, which is being used properly, regularly inspected, and maintained

  • Establish a valid occupational health & safety program
  • Train workers to do their work safely and provide proper supervision
  • Provide supervisors with the necessary support and training to carry out health & safety responsibilities
  • Ensure adequate first aid equipment, supplies, and trained attendants are on site to handle injuries
  • Regularly inspect your workplace to make sure everything is working properly
  • Fix problems reported by workers
  • Transport injured workers to the nearest location for medical treatment
  • Report all injuries to WorkSafeBC that require medical attention
  • Investigate incidents where workers are injured, or equipment is damaged
  • Submit the necessary forms to WorkSafeBC

Worker Rights

Understanding your worker rights is essential to ensuring a safe and productive work environment. These rights empower you to stay informed about potential hazards, actively participate in creating a safer workplace, and confidently refuse any work that may pose a risk to your safety or the safety of others. By exercising these rights, you not only protect yourself but also contribute to a positive safety culture in your workplace.

The right to know about hazards in the workplace: This means that as a worker, you have the right to know and be informed of known or likely hazards in your workplace. You are to be provided with the information, instructions, education, training, and supervision necessary to protect your health and safety. This information should be provided to you before the work begins and if it is not, ask!  

The right to participate in health and safety activities in the workplace: This means that as a worker, you to have the right to provide input on the steps taken by the employer to ensure your health and safety. Ways that you can provide input include being a health and safety representative or joining the joint health and safety committee, reporting any safety concerns, and offering suggestions on how to make the workplace safer. 

The right to refuse unsafe work activities: This means that as a worker, you have the right to refuse unsafe work activities if you have the belief that performing that work may cause yourself or someone else to be at risk. You must immediately stop the work and report it to your supervisor who will then follow a step-by-step process to address the situation. Workers exercising this right must not be disciplined or penalized. 

Hospitality worker pushing a bell cart after taking SuperHost.

Customer Service

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Group of 2slgbtqia+ Tourism & Hospitality workers celebrating at Pride in Vancouver.

Equity, Diversity & Inclusion (EDI)

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Group of restaurant employees following proper health & safety procedure by cleaning tabletops.

Health & Safety

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Hospitality workers being supportive of mental health challenges in the workplace.

Mental Health & Safety

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Driving on the Sea-to-Sky highway near Horseshoe Bay

Expand Your Career Horizons
Interested in broadening your expertise within the tourism and hospitality industry? Our Career Explorer tool helps you discover roles that match your interests and strengths, supporting your growth and development.

Start exploring your future career today!

Learn More

Group of tourists with a BC Indigenous tour guide.

Enhance Your Career Path
Explore the diverse opportunities within BC’s tourism and hospitality industry. Whether you’re looking to grow in your current role or explore new avenues, the go2HR Job Board offers positions that align with your career goals.

Take the next step in your professional journey.

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Worker Survey

    Group of hospitality workers in a Joint Health & Safety Committee meeting.

    Take our survey!

    As part of our ongoing initiative to expand worker engagement in health and safety, we're committed to creating resources that truly reflect your needs and experiences. A key element of this effort is the development of our new worker webpage—a hub designed to support you in staying safe and informed on the job.

    Your feedback is crucial in shaping these resources. Please take a few moments to answer seven brief questions about health and safety. Your insights will help us improve our content and foster a safer, more effective workplace for everyone.