Job Description

Ready for a new and unique challenge? Join our dynamic team as a Sales Coordinator and become a driving force behind our team’s success!

The Sales Coordinator will perform duties assigned by the Sales Director to ensure success across all sales department teams. Duties include but are not limited to gathering, organizing and overseeing project information, reviewing documentation, processing orders, filing, generating reports, and data entry.

• This is a full-time, contract position running until end of September 2025.
• The successful candidate will be required to work at our head office in Nelson, BC and on the festival site for approximately 1 month in July 2025.
• Embrace this opportunity to contribute to our sales force and unlock your career’s potential!

Responsibilities & Qualifications

Roles and Responsibilities

General Administration:
• Create, review and update training, planning and reporting documents.
• Project management support (Basecamp.com).
• Email and telephone communication.
• General Data Entry.

Sales Departments Support (Assisting with the following tasks):
• Interviewing: Assist in recruitment and coordinating follow-up interviews with senior staff.
• Scheduling: Coordinate and manage team schedules, ensuring optimal coverage and efficient workflow.
• Product selection: Collaborate with the sales and marketing teams to help them choose items that align with market trends and customer preferences.
• Product design: Support creating appealing product designs that meet customer demands and company standards.
• Manufacturing: Liaise with manufacturers to ensure timely production and quality control of products.
• Supply Chain Management: Oversee the logistics of supply chain operations, including procurement, transportation, and inventory control.
• Inventory Management: Monitor and manage inventory levels to prevent shortages or overstock situations and ensure a balanced and efficient inventory system.
• Point of Sale training and support (Squareup.com): Provide comprehensive training and ongoing support for staff using the POS system to ensure efficient and accurate sales transactions.
• Audit process during the festival: Conduct thorough audits to ensure compliance with all operational standards and identify areas for improvement.
• Administer guest shuttle services.
• Employee performance review and development.
• Sales reporting.

E-commerce – Shopify stores:
• All duties relating to supporting merchandise sales.
• Shipping and receiving.

Health and Safety:
• Ensure that all sales points adhere to health and safety standards.
• Coordinate with the health and safety team to ensure all guidelines are met.
• Vendor Management:General Administration – contracts, invoices, documentation and Support.
• In-person support during the festival.
• Assist in executing food ordering strategy Inc. planning, pricing, processing, transportation and distribution.
• Conduct project research and assist as required.
• Foster positive relationships with vendors, clients, and coworkers.
• Other duties as assigned.

Qualifications
• Secondary education is an asset.
• Knowledge of financial accounting, budgeting and reporting is an asset.
• Knowledge in the Retail and Food and Beverage industry is an asset.
• Advanced computer skills and experience using Google Docs and Microsoft Applications.
• Intermediate-level knowledge of Excel.
• Experience with Square and Shopify is an asset.
• Familiarity with an office environment.
• Experience with festivals and events is an asset.
• Must have a valid Class 5 Driver’s licence with a clean abstract.
• Must be living in Canada, willing to move to Nelson, BC and hold a current/valid Canadian work visa.

Attributes and Capabilities
• Strong administrative skills.
• Proven self-management skills.
• Flexible and able to respond to changes in working conditions.
• Desire to be proactive and create a positive experience for others.
• Excellent organizational and communication skills.
• Strong sense of urgency and problem-solving skills.
• High attention to detail.
• Ability to think on their feet.
• Multi-task and prioritize.
• Streamline processes and make recommendations to improve efficiencies.
• Execute and display the Shambhala spirit of love, magic, and welcome at each point of contact in a warm and friendly way!

Pay Rate: $22-26 per hour (based on experience)

Shambhala Music Festival is committed to employment equity. We strongly encourage applications from Indigenous peoples, Black people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Salary/Wage

22-26/hr

Other Perks/Benefits

The Perks: At Shambhala, we’re not just about the music; we’re about creating an incredible experience for our team too. Here’s what you can look forward to when you join us in a full-time position: • Team Yoga Classes: Dive into wellness with complimentary yoga sessions for our HQ team in the off-season. Let’s embark on a journey together toward enhanced well-being and mindfulness! • The “20cm Rule”: If Whitewater gets at least 20cm of snow overnight, Shambhala HQ staff have the option to take the morning off to enjoy the powder before heading to work. • Savoy Hotel Discounts & Bloom Nightclub Shows: Enjoy exclusive discounts on stays at The Savoy Hotel for you and your loved ones! Plus, as part of the Shambhala HQ team, you can attend selected shows at Bloom Nightclub free of charge. • Competitive Salary: We offer a competitive salary that aligns with industry standards. • Training and Development: Looking to learn something new? We support your growth by offering compensation for qualifying training programs. • Casual Dress Code: Embrace your individuality with our flexible dress policy. • Unique and Exciting Work: Joining Shambhala HQ isn’t just a job—it’s a unique experience! Shambhala HQ staff get an insider’s look at the festival, from planning to execution. Dive into the magic of Shambhala firsthand!

Job Application Process

Ready to join the team? Submit your resume and cover letter through our online application here.

Apply Now