Job Description

A day in the life of a Housekeeping Supervisor:

· Train and supervise new staff and support the housekeeping team.

· Ensure that all chalets, public areas, and the housekeeping department are serviced and cleaned to the highest standard. Details are extremely important.

· Ensure that rooms are checked regularly for repairs and refurbishing, and that required maintenance is entered in RDP.

· Ensure that adequate supplies of paper products, chemicals, linen and cleaning materials and amenities are available in all main buildings.

· Comply with safety regulations ensuring proper PPE (Personal Protective Equipment) is being used.

· Ensure guest confidentiality.

· Evaluate guests’ needs and exceed guest expectations as much as possible.

· Have a thorough knowledge of our facilities, hours of operation, room/chalet types and detail within guest rooms/chalets.

· Drive company vehicles with care and safety, reporting any damage to the housekeeping manager immediately.

· Perform all duties and responsibilities in a timely and effective manner within company policies.

The accountabilities listed above are provided as examples of area of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Responsibilities & Qualifications

· 1-2 years’ experience in housekeeping.

· Leadership skills and experience supervising a team.

· Attention to detail, personal integrity, and ability to take initiative.

· Outstanding leadership and supervisory capabilities including a proven ability to work in a dynamic and challenging work environment.

· Ability to work with precision, organization, and accuracy.

· Good organizational skills and ability to work with various computer systems.

· Good interpersonal and communication skills, ability to work independently and as part of a team. High degree of resourcefulness, flexibility, and ability to work under pressure.

· Class 5 Driver’s License.

· Maintain good grooming and personal hygiene standards.

· Wear proper PPE where necessary (personal protective equipment)

Salary/Wage

23.70

Other Perks/Benefits

· Subsidized private or shared staff accommodation · Fitness center · Family and friends’ discounts · 30% discount on retail · Recreation opportunities such as hiking, stand up paddle boarding, mountain biking, River Safari, white water rafting, Wells Gray Provincial Park sightseeing · In-house training and development programs · Employee Assistance Program · Discounted rates at various hotels in Kamloops, Jasper and Vernon

Job Application Process

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