Job Description

JOB POSTING YHCC 001: Customer Service Agent

LOCATION: Downtown Vancouver, B.C.

SHIFT: 10-hour shifts, and schedule will vary based on operational requirements

TERM: Full-Time, Seasonal

WAGE: Starting at $22.00/hr

WHO WE ARE:
Seair Seaplanes has been in operation for over 40 years and has 12 aircraft, providing scheduled service, scenic tours and charters throughout southern B.C.
Responsibilities include, but are not limited to:

-Telephone reception, flight reservations and responding to email enquiries
-Selling and reserving scenic tour packages
-Greeting and checking in passengers, as well as issuing boarding passes
-Weighing, lifting and tagging luggage
-Preparing passenger manifests, data entry and filing
-Calculating weight and balance for aircraft, dispatching of flights and aircraft scheduling
-Conduct radio communication effectively with the pilots and flight following of aircraft
-Balance end of day credit/cash transaction report

Responsibilities & Qualifications

Required Qualifications:

-Must have a strong sense of marketing and/or sales experience
-Strong communication and interpersonal skills
-Must be capable of lifting up to 50 pounds
-Skilled multi-tasker, calm under pressure
-Excellent communication skills, both verbal and written
-Knowledge of Microsoft Office (Word and Excel)
-Must be able to work effectively with others and independently
-Previous aviation and/or tourism experience is an asset
-Geographical knowledge of BC’s West Coast is an asset
-Previous guest service experience is an asset

We wish to express our appreciation to all applicants for their interest in this position and advise that only candidates selected for an interview will be contacted.

Salary/Wage

22.00

Job Application Process

To apply: Please email your cover letter and resume to: claudia@seairseaplanes.com

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