Career Summary:

Gate/Cash Attendant

Photo Credit: Tourism Vancouver/ Clayton Perry

A gate/cash attendant identifies to customers the price of admission to an attraction or the cost of related goods and services. They receive and process payment, provide tickets or proof of purchase, answer questions and provide directions. Work may be at any type of attraction, ranging from museums and art galleries to historic sites and botanical gardens.

Responsibilities:

Follow established cash-handling procedures
Share knowledge of attraction with customers
Handle customer comments, complaints and requests
Cash out and reconcile cash with total sales

Knowledge, Skills and Abilities:

Good communication skills
Professional attitude
Organizational skills
Enjoy working with people
Cash handling experience
Knowledge of the attraction and local area
Customer service experience is desirable.
Secondary school diploma is preferred.
Knowledge of the National Occupational Entry Level Skills Standards is an asset.

Possible Future Career Paths:

Attraction Tour Guide
Attraction Supervisor

Gate/Cash Attendant

Photo Credit: Tourism Vancouver/ Clayton Perry

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