Photo Credit: Tourism Victoria

Recreation/Activity Directors serve as hosts on cruise ships. They organize activities and ensure that passengers enjoy themselves. In this exciting position, Recreation/Activity Directors are on call 24 hours a day while cruising. When they are away from home, they have opportunities to explore new destinations and see new sites.

• Meet and greet passengers
• Conduct tours of ship, introducing passengers to the Captain and Crew
• Demonstrate and explain safety procedures
• Care for special needs passengers
• Organize activities, such as sports, entertainment and tours
• Provide information on locale, attractions, fares, etc.
• Respond to emergencies, accidents or medical problems
• Keep records and logs

• A secondary school diploma is required
• Courses in hospitality, tourism or recreation administration are an asset
• First Aid training is generally required
• Professional attitude and appearance is required
• Special event/group activity planning skills
• Good communication skills
• Good presentation skills
• Previous experience in the Tourism industry is an asset
• Previous customer service experience is an asset
• Working knowledge of ships, navigation, destinations and attractions is an asset
• Organizational and record-keeping skills
• Time management skills
• Ability to speak a second language is an asset

• Special Events Coordinator
• Customer Service Director
• Manager
• Owner/Operator