Accommodation
Director of Human Resources
The Director of Human Resources works closely with the senior team to drive the HR strategy for the business. In addition to contributing at a strategic level, this position often works closely with managers to support and advise them in areas such as employment law, recruitment and selection, training and development, rewards and recognition, and… Continue reading Director of Human Resources
Human Resources Coordinator
The Human Resources Coordinator typically reports to a more senior HR position (such as Human Resources Manager or Director of Human Resources). This role has responsibilities that are more transactional and less strategic, and often works closely with managers and supervisors to ensure that HR processes (such as hiring, benefits administration, payroll, and other general… Continue reading Human Resources Coordinator
Sous Chef – Ski Resort
Sous chefs are an integral part of the food and beverage facilities at any ski hill. These active employees plan and direct food preparation and cooking activities, as well as oversee staff and assist with inventories and inventory controls. This position is often considered an entry level management position.
Sous Chef
Sous chefs plan and direct food preparation and cooking activities. Sous chefs prepare and cook meals and specialty foods. They are employed in restaurants and hotels and similar establishments on cruise ships. Sous chefs are often considered an entry level management position. The position of sous-chef generally demands 25% of their time in the office and 75%… Continue reading Sous Chef
Kitchen Helper
A kitchen helper cleans and sanitizes kitchen equipment, assists in basic food preparation, and with receiving and storing products in kitchens, restaurants, clubs, fast food outlets and catering companies. They have knowledge of general kitchen operations and of general food storage guidelines. This position gives kitchen helpers the opportunity to learn about kitchen and restaurant… Continue reading Kitchen Helper
Housekeeping Room Attendant
Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. A housekeeping room attendant promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.
Guest Services Attendant
Photo Credit: Capilano Suspension Bridge, Guest Services A guest services attendant provides service to guests at the main door or lobby of an accommodation property. They help with luggage, offer information, and generally endeavor to make each and every person’s stay a pleasant one. Work can be very fast-paced, especially during the high season, but… Continue reading Guest Services Attendant
General Manager
Photo Credit: Tourism Vancouver / Robert Kent The General Manager is the most senior executive of a tourism business; although, they might report to the owner or executive of the establishment. A general manager is responsible for operational, marketing, human resources and other business planning. They develop the budget for each department, approve expenses and… Continue reading General Manager
Front Desk Agent
Often a guest’s first impression of a property is the result of the Front Desk Agent’s skills and abilities. Front desk agents provide many guest services, working in the lobby or reception areas of hotels, motels, resorts and other accommodation facilities. The position is challenging, varied and offers the opportunity to work flexible hours and… Continue reading Front Desk Agent
Executive Housekeeper
Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. An executive housekeeper, co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. An executive housekeeper manages many priorities and demands and is able to solve problems, support staff, as well as perform the duties of a housekeeper when… Continue reading Executive Housekeeper