What is it? Join go2HR and CMHA BC for this practical, 1-hour webinar designed to help you navigate difficult guest interactions with confidence and professionalism. During this session, you will learn essential tools to recognize and manage challenging moments, equipping you to handle guest interactions more effectively. The fast paced ski industry often brings unique public facing challenges. By participating in this webinar, you’ll walk away with the skills and confidence needed to turn difficult interactions into positive outcomes.

Who is it for? Frontline workers and others who regularly interact with guests during their workday

When is it? Thursday December 5 at 11-12 PST