Webinar
Webinar: Supporting Neurodiversity in the Workplace
Overview The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment. This session provides practical strategies to empower and support all staff, from adapting… Continue reading Webinar: Supporting Neurodiversity in the Workplace
Webinar: Building Resilience in Tourism Teams
Details Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout even the… Continue reading Webinar: Building Resilience in Tourism Teams
Webinar: Building the Business Case for Psychological Health & Safety
Overview In tourism and hospitality, great service starts with employees who feel psychologically safe and supported. This webinar will show how investing in psychological health and safety reduces turnover, lowers sick days, and strengthens guest satisfaction. Drawing on real examples from BC’s hospitality sector, you will explore the measurable benefits of making employee well-being a… Continue reading Webinar: Building the Business Case for Psychological Health & Safety
Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman
The holiday season is one of the busiest and most emotionally demanding times of year for tourism and hospitality teams. While guests celebrate, employees and leaders often face long hours, high expectations, and limited downtime. Join Brandy Zimmerman, Workplace Mental Health Strategist, to learn practical ways to support mental wellbeing, maintain team cohesion, and navigate… Continue reading Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman
Implementing Psychological Health & Safety in the Workplace
In tourism and hospitality, a safe and supportive workplace goes beyond physical safety, it includes protecting psychological well-being. This session explores common psychological hazards that impact staff and service quality, along with tools and resources to control or manage them, based on WorkSafeBC’s Framework for Psychological Health and Safety. Participants will learn practical strategies to… Continue reading Implementing Psychological Health & Safety in the Workplace
EAO Talks – Risk Assessment (virtual)
Hazard identification and risk assessment are key components of any successful occupational health and safety system. But what exactly is a risk assessment and how do you conduct one? This session provides an introduction to the risk assessment process, highlighting how to use a risk matrix to assess risks in your workplace and prioritize your… Continue reading EAO Talks – Risk Assessment (virtual)
The Good, the Bad and the Hazardous – Let’s Talk Identification and Assessment
Hazard identification and risk assessment are foundational elements of a health and safety program, but they aren’t always what they seem. Join us as we explore the potential hazards of the hazard identification and the risk assessment process itself, how to overcome barriers, discuss the impact of risk perceptions, and learn why psychological safety is… Continue reading The Good, the Bad and the Hazardous – Let’s Talk Identification and Assessment
Beyond the Assessment – Psychosocial Safety, Risk and Control
Everyone deserves the right to stay safe at work from physical and psychosocial hazards. Psychosocial hazards can be addressed like any other workplace hazards, using fundamental health and safety methods and tools. Learn how risk assessment and hierarchy of controls principles fit into effective psychosocial risk management. Discuss how to apply these methods to foster… Continue reading Beyond the Assessment – Psychosocial Safety, Risk and Control
Safety and Health WeekNational Launch
Join CCOHS and the national partners, Health and Safety Professionals Canada (HSPC) and Threads of Life, as we virtually kick off Safety and Health Week 2025. We will hear from a Threads of Life family speaker, who will share their deeply personal experience and how they are impacted by the loss of a family member… Continue reading Safety and Health WeekNational Launch
Engage & Inspire: Strategies to Elevate Workplace Communication for Managers and Supervisors
Have you ever been in a conversation at work where you felt you didn’t communicate your point effectively? You’re not alone- research shows that employees spend up to 17 hours each week resolving misunderstandings caused by interpersonal miscommunication. In the fast-paced Tourism & Hospitality industry, that’s valuable time that could be spent creating positive guest… Continue reading Engage & Inspire: Strategies to Elevate Workplace Communication for Managers and Supervisors