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Enhancing HR with Technology: Practical Tools for Tourism and Hospitality Employers

Integrating HR technology into the workplace is about enhancing operations, communication, and efficiency—not replacing human roles. From Applicant Tracking Systems to transcription tools and AI-powered solutions, the right tech can streamline tasks while supporting meaningful work and business success.

De-escalation Scenarios Examples for Tourism & Hospitality

Discover industry-specific de-escalation strategies to handle challenging guest interactions across hotels, restaurants, nightlife venues, and ski hills. Learn proactive prevention tips, empathetic communication techniques, and effective incident responses to ensure safety, maintain professionalism, and foster positive experiences for staff and guests alike. Example for Pubs, Bars & Nightclubs Example for Hotels & Other Short-Term Accommodations… Continue reading De-escalation Scenarios Examples for Tourism & Hospitality

Tips for Navigating the Canada Summer Jobs Application

Tourism and hospitality employers interested in applying for the Canada Summer Jobs Program should read this article for expert tips from our Regional HR Consultant.

Handling Tips, Tipping Policy and Payroll Tax Requirements

In the food and beverage industry, handling tips and setting a tipping policy is an essential aspect of running a successful business but managing it requires careful planning. Whether tips are received electronically or in cash, there are specific considerations that restaurant owners and employees must be aware of to ensure compliance with payroll tax requirements and understanding the differences between cash and electronic tips and creating a fair tipping policy.

Temporary Suitable Work Offer: Modifiable Template

This document is a template that can be used to offer suitable work (modified or alternate duties) to an injured worker based on their abilities and limitations. It is typically filled out collaboratively by the injured worker and their supervisor manager. For major injuries, the Functional Abilities Report can provide valuable guidance in this process.

Functional Abilities Assessment Template

This document is a template that can be used to determine capabilities and limitations when developing a return to work plan for an injured worker. It is typically sent with the injured worker to medical aid to be filled out by the healthcare professional (i.e. doctor and/or physiotherapist).

First Aid Regulatory Requirements – FAQs

This document answers frequently asked questions regarding first aid regulatory requirements for employers, focusing on first aid assessment, procedures, attendant training, drills, emergency transportation, and WorkSafeBC inspections. Employers should refer to OHS Regulation 3.17 and OHS Guideline 3.17 for comprehensive guidance when implementing First Aid practices in their workplace. For further assistance or to access more information, please… Continue reading First Aid Regulatory Requirements – FAQs

Key Considerations for First Aid Drills and Training

The document provides training and drill considerations for BC's new first aid regulation, including workplace site-specific training, conducting first aid drills, and examples of first aid drill scenarios in various industries.

Key Considerations for First Aid Procedures

This downloadable guide outlines WorkSafeBC’s updated first aid requirements for Tourism & Hospitality employers, covering key procedures for equipment, attendants, emergency response, inclusivity, and program maintenance to ensure full compliance by November 1, 2024.

First Aid Procedure – Example

This guide covers first aid management, detailing available equipment, attendant roles, and response protocols. Workers can access first aid via the First Aid Room or dispatch, with attendants responding within 10 minutes or activating emergency services.