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Enhancing Workplace Culture Through Employee Feedback

Gathering and implementing employee feedback is crucial for fostering a positive and psychologically safe workplace culture, especially in fast-paced workplaces within the liquor industry. When employees feel heard and valued by their employer, it leads to increased job satisfaction, higher retention and engagement, and improved overall performance. Additionally, tapping into employee insights can help drive innovation and continuous improvement,… Continue reading Enhancing Workplace Culture Through Employee Feedback

Mastering Conflict Resolution: A Guide for Workplace Leaders

Leaders Guide to Conflict Resolution: Conflict in the workplace is inevitable, but not all conflict is negative. Constructive disagreement can spark innovation and illuminate diverse perspectives. However, negative employee-to-employee conflicts can harm morale, productivity, and workplace culture. As leaders, navigating these situations effectively is essential for maintaining team cohesion and operational efficiency. When to Step… Continue reading Mastering Conflict Resolution: A Guide for Workplace Leaders

Enhancing HR with Technology: Practical Tools for Tourism and Hospitality Employers

Integrating HR technology into the workplace is about enhancing operations, communication, and efficiency—not replacing human roles. From Applicant Tracking Systems to transcription tools and AI-powered solutions, the right tech can streamline tasks while supporting meaningful work and business success.

De-escalation Scenarios Examples for Tourism & Hospitality

Discover industry-specific de-escalation strategies to handle challenging guest interactions across hotels, restaurants, nightlife venues, and ski hills. Learn proactive prevention tips, empathetic communication techniques, and effective incident responses to ensure safety, maintain professionalism, and foster positive experiences for staff and guests alike. Example for Pubs, Bars & Nightclubs Example for Hotels & Other Short-Term Accommodations… Continue reading De-escalation Scenarios Examples for Tourism & Hospitality

Tips for Navigating the Canada Summer Jobs Application

Tourism and hospitality employers interested in applying for the Canada Summer Jobs Program should read this article for expert tips from our Regional HR Consultant.

Handling Tips, Tipping Policy and Payroll Tax Requirements

In the food and beverage industry, handling tips and setting a tipping policy is an essential aspect of running a successful business but managing it requires careful planning. Whether tips are received electronically or in cash, there are specific considerations that restaurant owners and employees must be aware of to ensure compliance with payroll tax requirements and understanding the differences between cash and electronic tips and creating a fair tipping policy.

Immigration & Global Talent

The "BC Employer Guide" presentation slides offer an overview of recent changes affecting temporary foreign worker programs, student work permits, and immigration pathways. go2HR’s resource provides links to federal updates for Temporary Foreign Worker Programs and newly introduced caps on international student visas. It outlines the HIRES/EMPP initiatives that provide a framework for employing refugees in the tourism and hospitality industry, fostering workforce diversity and engagement. Additional resources include recruitment and retention tools for hiring through the Francophone Mobility program, and useful links to specialized HR tools, free services and industry training available through go2HR.

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Temporary Suitable Work Offer: Modifiable Template

This document is a template that can be used to offer suitable work (modified or alternate duties) to an injured worker based on their abilities and limitations. It is typically filled out collaboratively by the injured worker and their supervisor manager. For major injuries, the Functional Abilities Report can provide valuable guidance in this process.

Functional Abilities Assessment Template

This document is a template that can be used to determine capabilities and limitations when developing a return to work plan for an injured worker. It is typically sent with the injured worker to medical aid to be filled out by the healthcare professional (i.e. doctor and/or physiotherapist).

First Aid Regulatory Requirements – FAQs

This document answers frequently asked questions regarding first aid regulatory requirements for employers, focusing on first aid assessment, procedures, attendant training, drills, emergency transportation, and WorkSafeBC inspections. Employers should refer to OHS Regulation 3.17 and OHS Guideline 3.17 for comprehensive guidance when implementing First Aid practices in their workplace. For further assistance or to access more information, please… Continue reading First Aid Regulatory Requirements – FAQs