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Employer’s Statement of Return To Work (Form 9)

WorkSafeBC’s Employer’s Statement of Return to Work (Form 9) is used to report an injured worker’s return-to-work status, time loss, and current earnings. Employers are required to complete this form to support the claims process and help determine ongoing benefit eligibility. The form captures essential information such as return dates, work capacity, wage changes, and… Continue reading Employer’s Statement of Return To Work (Form 9)

Functional Abilities Assessment — Mental Health: Template for Employers

This functional abilities assessment template from WorkSafeBC helps BC employers gather input from mental health professionals to support employees returning to work after a psychological injury. The form evaluates key functional areas such as concentration, social interaction, organization, and memory, and includes space for tailored support strategies. It’s a practical tool for employers committed to… Continue reading Functional Abilities Assessment — Mental Health: Template for Employers

Functional Abilities Assessment: Template for Employers

This template helps BC employers gather medical input from healthcare providers about an injured worker’s current physical capabilities. Use the completed Functional Abilities Assessment to guide modified duties, workplace accommodations, and safe return-to-work planning. The document includes a customizable letter to providers, detailed assessment fields, and submission instructions for WorkSafeBC. A practical tool for occupational… Continue reading Functional Abilities Assessment: Template for Employers

Workplace First Aid: Home Care Handouts

This printable handout package provides practical home care instructions for workers recovering from minor workplace injuries. Designed for first aid attendants to share with injured workers, the resource includes clear aftercare guidance for small wounds, sprains, tendinitis, flash burns, minor burns, and back strains. Ideal for BC’s tourism and hospitality employers looking to support recovery,… Continue reading Workplace First Aid: Home Care Handouts

Responding to Challenging Guest Checklists

This downloadable checklist package from go2HR supports BC tourism and hospitality employers in preparing staff for challenging guest interactions. It includes editable checklists for prevention planning, orientation, refresher training, de-escalation techniques, and incident response. Designed for both managers and front-line workers, these resources help create safer workplaces and ensure compliance with WorkSafeBC regulations. Ideal for… Continue reading Responding to Challenging Guest Checklists

Tips on Responding to Challenging Customer Interactions

This free tip sheet from go2HR offers practical strategies for front-line staff and managers in BC’s tourism and hospitality industry to manage difficult customer interactions with confidence. From respectful communication and empathy to setting boundaries and de-escalation tactics, this resource helps teams respond calmly and professionally in high-stress situations. A great tool for training, onboarding,… Continue reading Tips on Responding to Challenging Customer Interactions

Working Alone Procedure and Check In Log Template

This free, customizable template from go2HR helps employers meet WorkSafeBC requirements for protecting workers who work alone or in isolation. It outlines clear check-in procedures, escalation protocols, and psychological safety considerations. The document includes a ready-to-use check-in log to ensure every lone worker is accounted for during their shift. Ideal for tourism and hospitality businesses… Continue reading Working Alone Procedure and Check In Log Template

Supporting Psychological Health & Safety in Times of Crisis

Tourism and hospitality employers play a critical role in supporting their teams — especially during emergencies like wildfires, extreme heat, or other crises impacting communities across BC. This recorded webinar provides practical tools and strategies to help you plan for and manage the human side of an emergency, with a focus on fostering a psychologically healthy and safe workplace.

Safety Talk – Heat Stress Exposure

This safety talk addresses the risks of heat stress for both indoor and outdoor workers. It explains who’s most at risk, how to recognize early warning signs, and what to do in an emergency. The guide includes facilitator tips, a participant handout, and prompts to encourage open discussion among teams. Designed to keep workers safe… Continue reading Safety Talk – Heat Stress Exposure

Safety Talk – Safety for Wildlife Encounters

This safety talk supports outdoor workers in safely coexisting with wildlife. It outlines common hazards, prevention techniques, and response protocols for encounters with animals such as bears, cougars, and coyotes. Designed for supervisors and safety leads, this resource helps guide a 15-minute talk to refresh worker knowledge, reinforce safe practices, and promote proactive incident prevention.… Continue reading Safety Talk – Safety for Wildlife Encounters