Health & Safety Human Resources Research & Strategy Training

Mental Health Survey (2024)

In Spring 2024, go2HR and CMHA BC partnered to conduct a provincewide survey of tourism and hospitality employers that focused on mental health in the workplace. The findings were eye-opening: while the vast majority (92%) recognized mental health as a workplace priority, most (72%) admitted they were unsure how to take action or where to… Continue reading Mental Health Survey (2024)

B.C. Tourism and Hospitality Career Awareness Research (2022)

In late fall 2022, go2HR did a deep dive into existing tourism and hospitality career awareness initiatives across B.C., Canada, and the globe, as well as best practices used by other industries to showcase jobs and careers to youth. With that history in hand, go2HR completed in-depth stakeholder interviews to understand from educators, associations and government to help identify gaps in tourism and hospitality career awareness and how we might fill them. Learn about the six key themes that emerged from this research.

B.C. Tourism and Hospitality Worker Perceptions Research (2022)

In late fall 2022, go2HR gathered data from workers key to tourism and hospitality industry recovery, and growth. We wanted to understand their awareness of industry jobs and careers, barriers to entering the workforce, and what messages might encourage people to consider tourism and hospitality when next looking for a job or a career. Learn more about what is important to these key audiences when it comes to looking for, or accepting a job in tourism and hospitality.

BC Wage & Salary Survey 2009

This report contains information on BC’s 108 most common occupations, including 7 in the tourism and hospitality industry.

BC Tourism HR Strategy (2019)

The BC Tourism Human Resources Strategy (THRS) identifies the labour supply and demand projections for BC’s tourism industry, as well as the challenges facing the industry in addressing labour shortages.

BC Cook Labour Market Analysis (2016)

From November 2015 to May 2016, go2HR conducted a robust labour market study of the landscape of cooking occupations in British Columbia across all sectors that employ Cooks and Chefs.

Regional Labour Market Studies (2018)

All signs point to the fact that labour shortages are here in many parts of BC. Using information from WorkBC’s Labour Market Outlook, go2HR offers an in-depth look at the labour demand, supply and shortages in the seven economic regions in BC, with information at an occupation and sector level.

BC Tourism and Hospitality Labour Market Information Workforce Profiles

The Workforce Profile(s) is an up-to-date and accurate description of the current (2021) tourism and hospitality workforce. These profiles go far beyond a simple sketch of who they are and what they do. Our 11 Workforce Profiles provide detailed demographic information to better understand the nuances of our industry workforce. The Workforce profiles also offer an analysis of how the workforce has changed since the COVID-19 pandemic.

North East Regional Labour Market Study (2018)

North East, with an already tight labour market, is facing the added pressure of expanding mining, oil and gas sectors that are enticing young workers to take positions. By 2028, it is anticipated that the region will have 1,170 job openings. The food & beverage, accommodation, and transportation sectors will be the hardest hit.

Mainland South West Regional Labour Market Study (2018)

The Mainland South West region has a workforce that is younger than other areas of the province, and with a declining youth population, there will not be enough supply to meet the demand. By 2028, it is anticipated that the region will have 67,100 job openings. The food & beverage, recreation & entertainment, and transportation sectors will be the hardest hit.

Cariboo Regional Labour Market Study (2018)

The Cariboo region is susceptible to recruitment challenges as a result of its rural environment and lack of a major population centre. By 2028, it is anticipated that the region will have 1,600 job openings. The food & beverage, accommodation, and recreation & entertainment sectors will be the hardest hit.

North Coast and Nechako Regional Labour Market Study (2018)

North Coast and Nechako, with an already tight labour market, is facing the added pressure of expanding mining, oil and gas sectors that are enticing young workers to take positions. By 2028, it is anticipated that the region will have 1,340 job openings. The food & beverage, recreation & entertainment, and transportation sectors will be the hardest hit

Vancouver Island/Coast Regional Labour Market Study (2018)

The Vancouver Island/Coast region is affected by seasonality and retention challenges, and compared to other parts of the province, they will have a higher percentage of jobs opening up due to retirements. By 2028, it is anticipated that the region will have 20,100 job openings. The food & beverage, recreation and entertainment, and transportation sectors will be the hardest hit.

Thompson Okanagan Regional Labour Market Study (2018)

The Thompson Okanagan region has one of the most severe levels of seasonality in the province, which prevents many tourism employers from being able to retain workers on a permanent basis. By 2028, it is anticipated that the region will have 12,200 job openings. The food & beverage, accommodation, and recreation and entertainment sectors will be the hardest hit.

Kootenay Regional Labour Market Studies (2018)

Compared to many areas of the province, the Kootenay region will have a higher percentage of jobs opening up due to retirements, and the region is also affected by seasonality and retention challenges, particularly in resort communities. By 2028, it is anticipated that the region will have 2,500 job openings. The food & beverage, accommodation, and recreation & entertainment sectors will be the hardest hit

Kootenay Rockies Seasonal Staffing Survey 2019

This report is intended to provide an overview of the Staffing Survey results, with a focus on identifying top responses and common themes within each question and focus area.

Kootenay Rockies Seasonal Staffing Survey 2017

This report is intended to provide an overview of the Staffing Survey results, with a focus on identifying top responses and common themes within each question and focus area.

Ergonomics Study of Dining Services Positions at the University of California May 2012

Ergonomics Study of Dining Services Positions at the University of California May 2012 This study of dining services positions includes some useful design guidelines and best practices for the food service industry. go2HR is BC’s tourism & hospitality, human resources and health & safety association driving strong workforces and safe workplaces that deliver world class… Continue reading Ergonomics Study of Dining Services Positions at the University of California May 2012

BC Resort Community Labour Market Strategic Analysis (2013)

This report is a first-ever strategic analysis of the seasonal labour markets in BC’s resort communities, identifying resort community workforce patterns, issues, and strategic opportunities related to the recruitment, retention and training of workers.

BC Tourism Labour Market Investigation Strategy (2012)

In 2011, go2HR began the process of updating and refreshing the BC Tourism Human Resource Development Task Force Action Plan After 12 months of consultation with about 1,000 industry representatives and stakeholders, background research, a thorough analysis of trends and best practices, as well as an assessment of progress to-date on the HR Action Plan, go2HR is pleased to present the 2012 Tourism Labour Market Strategy.

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