Job Description

Tired of working indoors in a stuffy hotel, banquet facility or restaurant? The Redwoods Golf Course is currently seeking a Banquet Captain to help us flawlessly execute a busy events season!

As a golf course, we host several large golf tournaments throughout the year. But we have also become one of the Fraser Valley’s premier destinations for outdoor weddings! Reporting to the Manager, Food and Beverage, the Banquet Captain (also known as Lead, Food and Beverage) will assist in the supervision of up to 10+ team members predominantly during events. The Lead, Food and Beverage will primarily be responsible for the smooth execution of weddings and other banquets at Redwoods, but may also act as a Lead in the restaurant on occasion.

This position is the go-to person for staff, guests and organizers during evening events. During the course of an event, you will ultimately jump in to handle whatever arises! You may be opening or closing tent walls, turning on a microphone, packing up a wedding cake, handling the questions of a Bride or anything else that comes up. The Lead, Food and Beverage is our evening problem-solver that plays a very important role in helping us to execute the events of everyone’s dreams!

This part-time, seasonal position offers approximately 24-40 hours of work per week from April through October. Hours may vary from week to week based on the event schedules. The ideal candidate must be able to work a minimum of three evenings a week, with two being on weekends (Friday, Saturday or Sunday).

Responsibilities & Qualifications

Primary Duties and Responsibilities:
• Assist in overseeing the daily operations of the front of house Food and Beverage department including the event set up and execution as well as the restaurant, concession and beverage cart
• Ensure the facilities are opened properly and/or reset for the next day
• Ensure a high level of customer service is met in all areas of Food and Beverage
• Collaborate with outside vendors, Supervisors and other event staff as needed
• Assign server sections and delegate tasks
• Create, communicate and adhere to event timelines
• Provide specific event debrief information
• Assist in training employees
• Communicate employee uniform and hygiene standards
• Oversee the facility’s cleanliness
• Handle on-site complaints regarding Food and Beverage
• Ensure cashouts and cash drops are completed accurately
• Ensure responsible alcohol service standards are maintained
• Ensure FoodSafe standards are maintained
• Monitor accurate par-levels for concession and beverage cart
• Monitor inventory levels and stock products as needed including changing kegs
• Advise management of ordering needs
• Maintain a professional appearance at all times
• Other duties as required

Skills and Abilities:
• Team oriented
• Excellent customer service skills
• Strong interpersonal and communication skills
• Ability to lead and positively influence others
• Ability to work without supervision
• Meticulous attention to detail
• Ability to troubleshoot in a fast-paced environment
• Quick thinking and ‘can-do’ attitude
• Excellent time management, organization and multitasking skills
• Ability to lead and work with point-of-sale systems
• Cash handling and reconciliation skills
• Physically able to carry out the functions of the position
• Conflict resolution skills
• Ability to work a flexible schedule as required by the demands of the facility
• Fully proficient in spoken and written English with other language(s) considered an asset

Qualifications:
• Must be 19 years of age
• Two or more years of food and beverage experience in a similar facility or environment is required
• Valid Serving it Right will be required to be maintained during employment
• Willingness to complete a Police Information Check is required
• Valid Basic First Aid, CPR-C, and AED Certification, or equivalent will be required to be maintained during employment
• Experience in a leadership or supervisory role is an asset
• Experience at a wedding venue is an asset
• Experience in a golf course environment is an asset

Salary/Wage

26.52 per hour

Other Perks/Benefits

• Hourly wage of $26.52 • Golf and Driving Range privileges • The opportunity to work in a beautiful indoor and outdoor environment! Redwoods is a tip-free facility so there are no tips or gratuities on top of the posted wage.

Recommended Training

Serving It Right

Job Application Process

Email a cover letter, resume and references to: jenna.white@tfse.ca

Apply Now