Job Description

Cycle City Tours was founded from a love for touring Vancouver by bike, and a belief that bike rides are always better when shared with friends. Since 2010 we’ve been sharing stories, laughs, and new experiences with riders from Vancouver and across the world. Through our guided tours, we tell captivating stories about what’s really going on in the city beyond the glimmering glass towers and incredible coastal and mountain views (though we never get tired of showing off our beautiful city!) All of our staff are passionate, connected Vancouverites who have a love for bike riding, telling stories, and meeting new people.
What we’re looking for:
Vancouver Enthusiast: You love Vancouver and are always curious about the latest trends in food, current events, and culture. You have lived in Vancouver for at least 3 years and are eager to share your knowledge of the city with others.
Storyteller Extraordinaire: Whether it’s through your natural charisma or theatrical experience, you can captivate an audience and keep them engaged with your storytelling.
Outdoor or Urban Guide Experience: Previous experience in guiding, whether in an urban or outdoor setting, is beneficial, but not mandatory.
Guest Service Focused: You have a passion for providing excellent guest service! Ability to engage with people of all ages and abilities, in all types of weather.
Punctual & Reliable: You show up on time, ready to work, and bring a positive attitude every day.
Proactive Learner: You have a willingness to learn new skills, are proactive in your approach to work, and enjoy working independently.
Flexible Schedule: You are available to work weekdays, weekends, evenings, and holidays throughout the busy season, especially from May to August.
Multilingual: Fluency in English is a must. If you speak French, Spanish, German, or any other languages, that’s an added bonus!
Bike Maintenance Skills: You have basic bike maintenance skills and are comfortable lifting up to 30lbs repeatedly.
What kind of guides are we looking for?

Do you love Vancouver? Are you always curious about what’s new in food, current events and culture in Vancouver? Do you have any special knowledge in city planning, history, environment, local art, etc.?
Do you call yourself a Vancouverite? Have you lived in Vancouver for at least 3 years?
Are you a natural storyteller, and do you thrive getting up in front of a group? Theatre or acting experience could be an asset!
Do you have outdoor or urban guiding experience?
Are you passionate about delivering an enthusiastic and professional level of guest service at all times, working with guests of all ages and abilities in all types of weather.
Are you punctual, reliable and show up for work with an enthusiastic attitude?
Do you possess a willingness to learn new skills and a proactive approach to work?
Are you good at thinking on your feet and working independently?
Do you have a flexible schedule? Can you work weekdays, weekends, evenings and holidays?
Do you speak any languages fluently besides English?
Do you have basic bike maintenance skills and are comfortable lifting up to 30lbs repeatedly?

If you answered “yes” to most of these, then we’d love to hear from you!

Responsibilities & Qualifications

Minimum Requirements:
Passion for Vancouver, cycling, and storytelling
Fluency in English (French, Spanish, German, Dutch or other languages are a great asset)
Emergency First Aid Certification (can be obtained or recertified after hiring)
Responsible, dependable, and reliable nature
Flexible availability from April through September (minimum May through August)
Legally able to work in Canada
Able to lift up to 30lbs, and comfortable with frequent bending, twisting, and moving bikes in our fleet storage area
Able to project voice outdoors to a small group of people in noisy environments
Possess basic bike knowledge and can safely and confidently ride a bicycle for an extended period of time.

Salary/Wage

$20-~$40/hour after training

Other Perks/Benefits

Benefits of working for CCT: Great staff deals on bike gear and bike purchases Staff uniforms provided Staff outings and social events Discounts on tours/rentals/service for yourself and friends and family Participation in Tourism Passport and discounted events and activities around the cit

Job Application Process

If you’re excited about the idea of sharing Vancouver with guests, and you think you have the skills we’re looking for, we’d love to hear from you! Please send the below documents to katie@cyclevancouver.com: Current resume A cover letter telling us why you’d be a fabulous bicycle tour guide. Be sure to demonstrate your passion and personality! A fun fact about Vancouver! If we think you’re a good fit, we’ll get back to you as soon as possible. Shortlisted candidates will be asked to interview. The deadline for application is April 1st, or until all positions are filled.

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