Job Description

Founded in 1992, Journeys Across Canada has grown to become one of Canada’s premier inbound travel wholesalers renowned for providing high quality travel services and competitive pricing to clients worldwide. We provide group and FIT travel services both online and offline. The group tour operations department handles all aspects of group tours throughout Canada, USA and Alaska. The groups come from a variety of international markets from Europe and Scandinavia to Australia and the Americas. Each group is custom made and we handle a variety of group types. 

Responsibilities & Qualifications

Responsibilities:
– Organise and co-ordinate tours while keeping within established budget (booking hotels, coaches, restaurants, guides, attractions, technical visits)
– Communicate all aspects of the tour with the client and produce the detailed operational itinerary
– Invoice the client 
– Track supplier prepayments/deposits
– Create and package documents for the guide
– Liaise with tour guide during tour operation
– Attend supplier functions in Vancouver and develop product knowledge through attending fam trips
– Assist with Operations team projects
– Keep manager informed of complicated events
– Share after hours emergency cell phone rotation

Skills required:
– Detail orientated approach to work
– Ability to multi-task and work well under pressure
– Knowledge of North American geography and tourism products
– Organisational ability
– Fluency in English is essential (knowledge of German or French or Dutch would be an asset)
– Professional communication in English, both spoken and written
– Experience in tour operations – minimum 2 years (in a tour operator or group supplier e.g. hotel, attraction, motorcoach)

Salary/Wage

Dependent upon experience.

Other Perks/Benefits

Company benefit plan. 1 day a week remote working from home, 4 days in our Vancouver office.

Job Application Process

Please send resumes by e-mail to the attention of: Gillian Beath, President gb@journeysacrosscanada.com Thank you in advance for all applications however we will only be able to follow up with candidates selected for interview.

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