Job Description

ABOUT US

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

HOST

RESPONSIBILITIES:

• Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties.
• Serve water, bread, and coffee and greet guests by name whenever possible during the course of meal service.
• Stack trays properly for efficient unloading for stewarding and ensure the proper safety standards at all times.
• Perform set up duties as requested to include side stations, storage area and food staging area.
• Perform general cleaning tasks, adhering to health and safety standards.
• Fold napkins for meal periods to maintain an adequate supply.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Other duties as assigned by the Supervisor.

PERKS:

• Explore Travel Program
• Ongoing Associate Appreciation Events

DIVERSITY

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

Responsibilities & Qualifications

• Excellent guest service skills are required.
• Must be able to speak, read, write and understand English, a second language is an asset.
• Must be available to work weekends and evenings/ mornings.
• Must have strong communication skills, both verbal and written.
• Must have Serving It Right Certification.
• Must have FoodSafe Level 1 Certification.
• Walking and standing are required; you must be able to exert a well-paced mobility to get to other departments in the hotel on a timely basis.
• Must be able to lift up to 30 lbs. occasionally.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular basis

Salary/Wage

$19.15 - $21.00/hour

Recommended Training

Serving It Right

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