Job Description

Join our Human Resources Team as the Housing Manager, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. The Housing Manager plays an integral role in the day-to-day operations, strategic planning and management, administration, budgeting, procurement and overall management of our Team Member Housing.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

As a Housing Manager you will:

Lead by example and be a pro-active member of the Human Resources Department and Leadership Team of the Wickaninnish Inn.
Be the point person for all tenants of Team Housing and On-Site Contact Team. Manage the On-Site Contact Team, including posting new opportunities, interviewing and collaborating with the Director of Human Resources on selection of new On-Site Contacts.
Lead weekly On-Site Contact meeting, communicating all information arrivals and departures, ensure all Team Housing standards are upheld, ensure On-Site Contacts are submitting contracts in a thorough and efficient manner and act as a mentor for team with inter-personal issues within their homes, provide guidance on implementation of progressive correction actions, conflict resolution and mediation, neighbour relations and after hours’ calls
In the absence of an On-Site Contact, conduct check-in appointments and exit inspections and act as an On-Site Contact for all Leader/Hybrid housing including pre-arrival communication with new hires.
Perform regular inspections of Team Housing including Leader/Hybrid Housing, creation and management of deficiency list and collaborate with Maintenance to ensure items are addressed.
Facilitate and coordination of all repairs and maintenance with our Maintenance Department and outside contractors, if necessary.
Complete administrative duties such as emails, creation and management of utility accounts, contract and form management, strata compliance, inventories, key management, staff housing list management, review monthly financial statements, participate in strategic financial planning annually.
Facilitate procurement of all Team Housing supplies such as capital items, furniture, appliances, items relating to new home onboarding, and small wares including bedding package supplies, and maintain storage room inventories.
Liaise with the Director of Human Resources on Team Housing operations, occupancy and tenant issues. Attend weekly meeting and timely email correspondence.
Attend Housing portion of weekly Management Meeting.
Collaborate with Director of Human Resources and Maintenance on preventative maintenance, renovations and future Team Housing projects.

Responsibilities & Qualifications

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

Previous property management and leadership experience an asset.
Working knowledge of Microsoft Office programs is required with excellent administrational skill set.
Strong Human Resources skills are required; verbal and written communication skills, ability to connect and follow up with team members efficiently, sound judgement.
A valid BC Driver’s License.
Basic repair and mechanical knowledge.
Physical competence and ability up to lift 35lbs.
The ability to enjoy a variety of work, and ability to multitask with shifting priorities.
Attention to detail and ability to work autonomously; initiative.
Additional tasks and responsibilities added over time as this position is newly created.
Authorization to work in Canada.
Benefits:
Access to a long-term, below market, furnished accommodations.
Salaried position with full benefits after 6 months, offering stable hours.
As an integral part of the Human Resources team, this position will be involved in the creation, execution and management strategy of all things Housing at the Wickaninnish Inn including future builds, acquisitions, and renovations.
Be seen as a Leader in the community by upholding the Wickaninnish Inn’s strong reputation of providing safe and comfortable housing for our team members.

A mutual understanding of your employment duration will be determined during your interview.

Salary/Wage

52,000.00

Other Perks/Benefits

Team Member Benefits: https://www.wickinn.com/about-employment/

Job Application Process

In order to apply for this career opportunity, send your resume and cover letter by clicking Apply Now. By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.

Apply Now