Job Description

Start Your Journey With Us

WESTIN

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.

The Impact You’ll Make:

Our Quality Keepers know that countless small details end up making a big impression on our customers. It’s their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company.

The People & Culture Generalist plays a key role in office administration and managing both internal and external walk-in traffic. This position is instrumental in the development and execution of annual objectives for the People & Culture Department, ensuring compliance with all personnel-related policies and procedures. The Generalist contributes to fostering a positive work culture by promoting a welcoming environment, cultivating a sense of “family,” and offering continuous support to associates throughout their tenure. Additionally, the role is responsible for delivering a seamless administrative experience, ensuring smooth operations and efficient processes across the department.

Responsibilities & Qualifications

What we are looking for:
• A warm, people-oriented demeanor
• A team-first attitude
• High attention to detail and a drive to get things done

Position Requirements:
• Prepare and facilitate onboarding activities with new and returning associates.
• Organize new hire orientations, coordinating with Sales and Events for room booking and amenities, scheduling guest speakers and new associates and set-up and tear down of orientation
• Supports staff accommodation including, check-ins and check-outs and inspections. Liaising with Payroll, Engineering, and contract cleaners and assisting all associates with housing questions.
• Maintain and update on brand associate communications on Be Well Bistro boards, SharePoint and Heart of Housewall calendars on a regular basis.
• Prepare regular reports through ADP, MGS and for other reporting needs.
• Create and maintain associate employment files.
• Complete regular filing and data entry on a weekly basis.
• Processing new hires, terminations/departures, employment status changes and liase with Payroll.
• Assist with pre-screening and set up of interviews for applications who have applied via email or in person.
• Oversee Casual Banquet Server hiring – Make job offers and facilitate hiring and onboarding, scheduling health and safety walk through with Banquet manager or captain.
• Onboard new associates and help prepare them for a seamless experience.
• Create Purchase Orders and track for year-end budgeting.
• Assist with submission of monthly expenses.
• Administrating the seasonal Wellness Package; tracking of the wellness package and liaising with Payroll regarding deductions.
• Facilitate the Associate of the month and leader of the quarter program.
• Plan and schedule all celebrations, lunches, and associate centered events.
• Develop creative and engaging staff initiatives and communications.
• Represent People & Culture and take an active part in health and safety committee which meet on a monthly basis.
• Maintain health and safety board, participate in creation of health and safety presentation and lead by example.
• Educate associates to report any unsafe conditions, practices or injuries as soon as possible and take appropriate actions.
• Engage in various office administration duties.
• All other duties as assigned.
• Ability to provide a satisfactory criminal record check

Skills & Experience:
• Must be able to build and maintain credibility and relationships with customers (internal and external).
• Strong organization and planning skills.
• Strong working knowledge of MS Office applications – Word, Excel, PowerPoint.
• Advance computer and office technology knowledge.
• Detailed knowledge of Whistler area and available services.
• Proven ability in managing time is critical; must be able to plan and execute effectively and efficiently.
• Ability to multi-task.
• Previous experience in a similar role in a similar size/type of property.
• Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others.
• Knowledge of the employment standards, federal and provincial laws.
• Ability to focus and maintain attention to the performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.
• Basic knowledge of wage and salary, employment and benefits administration and payroll is an asset.
• Diploma or certificate in Hotel/Human Resources Management or the equivalent is preferred.
• Must be able to sit at a desk for up to 8 hours per day.

Salary/Wage

57.5K/yr

Other Perks/Benefits

The Wellness You Deserve: We’ll support you in and out of the workplace by offering: • Team-spirited coworkers & encouraging management • Learning and development opportunities • Reward and Recognition Programs • Staff Accommodation (based on availability) • Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program • Complimentary Staff Meal Health & Safety: Health & Safety is at our core! • Safety orientations to ensure you feel safe at work • Proud to be COR certified – an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards. • Monthly safety committee meetings Other: This position does not offer remote or hybrid work options. Position is in person here at The Westin Resort & Spa, Whistler British Columbia

Job Application Process

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