Residential Concierge

  • Paradox Hotel Vancouver
  • Front-line
    • Full Time | 
    • Permanent
  • 1161 Georgia St W - Paradox Hotel Vancouver Vancouver, Vancouver
  • 1 position available
  • Accessible Employer: No
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on January 30, 2025

Job Description

Job Overview:
We are seeking a dedicated Residential Concierge to join our team and provide exceptional customer service to our residents. As a Concierge, you will be the first point of contact for residents, ensuring their needs are met promptly and professionally.

Responsibilities:
Monitor CCTV for proactive actions and response.
Prevent losses and damages to property and persons
Assisting residents and visitors with their inquiries
Manage schedules on residential loading dock
Manage Damage deposits
Track and log keys
Co-ordinate with other departments to provide residents with services

Responsibilities & Qualifications

The ideal candidate has:
● Customer Service Skills
● Surveillance Skills
● Problem-Solving Skills
● Integrity
● Professionalism
● Fluent Writing and communication Skills

Qualifications:
· Service focused personality is essential; previous Front Desk experience preferred
· Strong communication skills in English, both written and verbal essential
· Computer proficiency
· Strong multitasking
· Post-secondary education in Hotel Management an asset
· Ability to work in a team environment
· Professional appearance and demeanor
· Must have valid working visa for minimum 12 month

Salary/Wage

22-25

Other Perks/Benefits

Additional pay: Overtime pay Benefits: Discounted or free food Extended health care

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