Job Description

About Us: Nestled along the picturesque shores of Cowichan Bay, Oceanfront Suites offers an idyllic retreat for our guests with stunning views, luxurious accommodations, and exceptional service. We pride ourselves on creating memorable experiences for our guests through a commitment to excellence. Oceanfront Suites at Cowichan Bay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary: We are seeking a dedicated and experienced Rooms Division Manager to join our team immediately on a temporary basis. The successful candidate will oversee our Front Office and Housekeeping departments, ensuring smooth operations, maintaining high standards of guest satisfaction, and providing leadership to our dedicated team during the temporary absence of our permanent manager. This temporary position has potential to become permanent based on performance and hotel needs.

Responsibilities & Qualifications

Key Responsibilities:
• Oversee daily operations of the Front Office and Housekeeping departments.
• Ensure exceptional guest service and address guest concerns promptly and professionally.
• Manage staff scheduling, training, and performance evaluations.
• Maintain high standards of cleanliness and maintenance in guest rooms and public areas.
• Coordinate with other departments to ensure seamless operations.
• Monitor and manage budgets, expenses, and inventory.
• Implement and uphold hotel policies and procedures.
• Assist in handling any operational emergencies or issues as they arise.

Qualifications:
• Proven experience in a Rooms Division or similar managerial role in the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a focus on guest satisfaction.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in hotel management software and MS Office.
• Knowledge of safety and hygiene standards.

Salary/Wage

From $25.00 per hour

Other Perks/Benefits

Benefits: • Competitive salary with the potential for negotiation based on experience. • Opportunity to work in a beautiful, oceanfront setting. • Gain valuable experience in a dynamic hospitality environment. • Dental care • Extended health care • On-site parking Supplemental pay types: • Bonus pay • Overtime pay

Apply Now