Job Description

Wild Water Adventures is a premium whitewater rafting operator seeking Sales and Reservations Agents for the 2025 rafting season. Our daily trips take place on the world-famous Kicking Horse River where you will be expected to provide exceptional service to our guests on all our rafting day trips. Come join our dynamic community, make lifelong friends and have a great summer with people who love to embrace life!
Contract length: 4 Months
Expected start date: May 12, 2025
Expected end date: September 18, 2025
Job Type: Full time seasonal
Wage: $22 to $24 per hour dependent on previous experience.

Responsibilities & Qualifications

Sales & Reservations team members play a key role in the operation of our rafting trips, as they are the first point of contact with guests. They are responsible for handling all reservations and ensuring guests are prepped and excited for their upcoming adventure.

Duties of the Sales & Reservation team include, but are not limited to the following:

Answering all phone and email inquiries in a prompt and friendly manner
Processing all bookings through the reservation system
Liaise with local hotels, online travel agents, and tour operators when required
Continual monitoring of trip capacities/logistics
Working closely with the Guiding team, Guest Services Crew, and caterer to ensure efficient trip operations
Brochure runs to local areas when necessary
Provide outstanding customer service

Qualifications
Previous customer service experience
Previous experience in sales & reservations an asset
Basic computer skills
Excellent verbal and written communication skills
Highly organized with attention to detail
Friendly personality with a hard-working attitude
Able to work independently and as part of a team

Salary/Wage

22.00 - 24.00 dependent on experience

Other Perks/Benefits

Perks/Benefits Gratuities Staff uniforms provided Staff functions Opportunities to raft when space is available Discount in our retail store Live & work in the beautiful Canadian Rockies!

Job Application Process

Please contact info@wildwater.com for all inquiries and resume submissions.

Apply Now