Job Description

Job Title: Street Sales Ambassador
Start Date: Training to commence in preparation for the cruise ship season beginning May 2025
Position Type: Seasonal – Full-time & Part-time roles available
Location: Downtown Vancouver
Compensation: $18/hour + commission

About The Great Canadian Trolley Company
At The Great Canadian Trolley Company, we are passionate about showcasing the magic of Vancouver to visitors from around the globe. As a family-owned business, we operate a unique fleet of classic “San Francisco” style trolley buses, offering flexible and exhilarating 24 & 48-hour Hop-On, Hop-Off city sightseeing tours. Our tours provide guests with the freedom to explore Vancouver’s most iconic landmarks, including the historic charm of Gastown, the lush landscapes of Stanley Park, and the bustling energy of Granville Island.

Do you love meeting new people, sharing your knowledge of Vancouver, and helping visitors discover the best our city has to offer?
We’re looking for energetic, outgoing, and customer-focused individuals to join our team as Street Sales Ambassadors. In this role, you’ll promote and sell our popular Hop-On Hop-Off sightseeing tours and attractions to tourists from all over the world.
Whether you’re stationed outdoors or indoors at various downtown locations, you’ll act as a key point of contact, offering personalized recommendations and helping guests make the most of their Vancouver experience.

Responsibilities & Qualifications

Key Responsibilities
-Sell and book Hop-On Hop-Off tours and attraction tickets using a handheld point-of-sale system
-Proactively engage with visitors, ask open-ended questions, and tailor suggestions based on their interests
-Meet or exceed individual sales targets while delivering exceptional guest service
-Issue tickets onboard our trolley buses in support of Tour Drivers
-Manage guest lineups efficiently during peak periods
-Address guest questions or concerns with professionalism and escalate to a supervisor when needed
-Stay updated with tour operations and help ensure effective communication within the team

What We’re Looking For
-Prior experience in sales and/or customer service
-A friendly, outgoing personality and excellent communication skills
-Motivated, reliable, and enthusiastic about working with people
-Comfortable working outdoors and on your feet for extended periods
-Familiar with point-of-sale systems; experience handling cash and credit card transactions is a plus
-Knowledge of Vancouver’s downtown core and key attractions
-Flexible availability, including early mornings, weekends, and holidays
-A team player who can also work independently
-Experience in the tourism or hospitality industry is an asset

What You’ll Love About Working With Us
-Convenient downtown office location with access to all major transit lines
-Fun staff recognition programs, including awards and prize opportunities
-Supportive team environment and opportunities to meet people from around the world

Salary/Wage

18

Job Application Process

Please submit your resume and a brief cover letter outlining why you’re a great fit for this role.

Apply Now