Job Description

Are you passionate about history and exceptional customer service? R.J. Haney Heritage Village & Museum is seeking a dedicated and versatile Ticket Gate Attendant to join our team for the summer months. As an ambassador of our heritage village, you will play a pivotal role in the day-to-day operations, ensuring every visitor has a memorable experience.
Position: Ticket Gate Attendant
Location: R.J. Haney Heritage Village & Museum, Salmon Arm, BC
Type: Part-time, 15 hours per week
Duration: July and August
Wage: $17.40 per hour
Key Responsibilities:
• Ticket Window Operations: Open and close the ticket window, process orders, payments, and provide guests with the best ticketing options.
• Customer Interaction: Interact directly with season ticket holders and visitors, addressing inquiries and concerns with a focus on excellent customer service.
• Guest Support: Distribute Village Maps and visitor guides to ensure a comprehensive and enjoyable experience for all guests.
• Cash Control: Maintain accurate ticket and wristband sales counts, complete daily sales reports, and reconcile balances.
• Database Management: Update records to monitor admission sales and wristbands, adhering to procedures and organizational policies.
• Administrative Tasks: Handle special projects, correspondence, and verify event information on websites and social media platforms.
• Organizational Representation: Serve as a knowledgeable representative of local Salmon Arm history and the R.J. Haney Heritage Village & Museum, greeting visitors and responding to information requests.
About You:
• You have a strong commitment to customer service and enjoy engaging with the public.
• You possess excellent communication skills and a friendly demeanor.
• You are detail-oriented, especially with cash handling and record-keeping.
• You are proficient in administrative tasks and have experience with social media and online platforms.
• You have a collaborative spirit and are willing to assist co-workers and coordinate with department heads on various events and programs.
About Us:
R.J. Haney Heritage Village & Museum is a family-oriented heritage tourism destination that welcomes over 17,000 visitors annually. We host a variety of community events, weddings, and corporate functions. Our mission is to provide meaningful work experiences while preserving and sharing the rich history of Salmon Arm and the surrounding area.
Join us in creating unforgettable experiences for our visitors while celebrating the heritage of our community. Apply today to become a part of the R.J. Haney Heritage Village & Museum team!
To Apply: Please send your resume and a cover letter to manager@salmonarmmuseum.org
R.J. Haney Heritage Village & Museum is committed to creating an inclusive environment for all employees and visitors. We encourage applications from individuals of all backgrounds and experiences.

Responsibilities & Qualifications

Key Responsibilities:
• Ticket Window Operations: Open and close the ticket window, process orders, payments, and provide guests with the best ticketing options.
• Customer Interaction: Interact directly with season ticket holders and visitors, addressing inquiries and concerns with a focus on excellent customer service.
• Guest Support: Distribute Village Maps and visitor guides to ensure a comprehensive and enjoyable experience for all guests.
• Cash Control: Maintain accurate ticket and wristband sales counts, complete daily sales reports, and reconcile balances.
• Database Management: Update records to monitor admission sales and wristbands, adhering to procedures and organizational policies.
• Administrative Tasks: Handle special projects, correspondence, and verify event information on websites and social media platforms.
• Organizational Representation: Serve as a knowledgeable representative of local Salmon Arm history and the R.J. Haney Heritage Village & Museum, greeting visitors and responding to information requests.

Salary/Wage

17.40

Job Application Process

Please send your resume and a cover letter to manager@salmonarmmuseum.org

Apply Now