Job Description

50% Office/Reception – 50% Housekeeping (on average, depending on the season/work plan)

OFFICE: Reception/Administration
• Prepare, read, and send correspondence and invoices
• Open and distribute incoming regular and electronic mail
• Schedule and confirm appointments and meetings with the employer
• Order office supplies and maintain inventory
• Set up and maintain manual and computerized information filing systems
• Arrange travel schedules and make reservations
• Maintain an inventory of vacancies, reservations, and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by email, telephone, and in person
• Provide information about services available in the community and respond to guests’ complaints.
• Present statements of charges to departing guests and receive payment
• Record bookings, handle credit card checks, receive payment, issue receipts, arrange tour reservations and deal with emergencies
• Prepare and handle the payroll of employees
• Check credit card statement
• Sort payment receipts, prepare bookkeeping for the accountant

HOUSEKEEPING
• Perform routine housekeeping duties in our accommodations
• Cleaning and arranging guest rooms
• Washing dirty bedding, clothing and linen
• Stocking and maintaining an inventory of housekeeping supplies
• Receiving visitors and showing guests around
• Dusting furniture or fixtures and polishing them
• Scrubbing and sanitizing showers, bathtubs, toilets, countertops and sinks
• Vacuuming and cleaning carpets, doormats and rugs
• Reporting breakages, damages and safety issues for repairs
• Prepare and check rooms upon guests’ arrival
• Cleaning of common areas such as reception, restrooms and community kitchen

Responsibilities & Qualifications

• Completion of secondary school or equivalent is required.
• Completion of a two-year apprenticeship program or a college program in front desk or administrative operations is desirable.
• At least one year of previous experience in hospitality is desirable
• Detail-oriented and hard-working, critical thinking, problem-solving, decision making, job task planning and organizing, significant use of memory
• Ability to work efficiently and effectively in an evolving environment
• A desire to meet and work with new people

Salary/Wage

20

Other Perks/Benefits

- $20/h includes statuary holiday pay - 4% holiday pay - Staff accommodation is available. Pets are welcome. - Free trail rides with our horses. - The use of canoes and kayaks can be arranged. - Free Geo Caching. - Staff events, such as our popular pizza party. - Access to surrounding nature and trails such as the famous Chilcotin Rainbows Mountains.

Job Application Process

via email / phone call

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