Human Resources
Spring 2023 InnFocus
Senior VP, Arun Subramanian wrote an article about Managing Workplace Conflict for InnFocus.
Summer 2023 The Quarterly Pour
Vancouver, Coat & Mountain HR Consultant, Cindy Conti wrote an article about Dealing with Absenteeism for the Quarterly Pour.
Webinars for Tourism Employers
Each of the following recorded webinars are available for viewing on-demand.
A Step By Step Approach to Determine Your Return on Training Investment
Organizations typically focus on measures of attendance, completion, and trainee satisfaction to determine the success of training initiatives. The problem is that these metrics fail to help the business understand if the training delivered the business impact that the training was intended to achieve. How do you determine if your investment in training is worthwhile?
Wrongful Dismissal Damages and Pension Benefits
In IBM Canada v. Waterman, the Supreme Court of Canada (“SCC”) has considered the deductibility of pension benefits from wrongful dismissal damages in a decision that may also have implications for the deductibility of other types of payments.
Damages Reduced for Failure to Accept Recall After Improper Layoff
A British Columbia production supervisor has successfully sued his former employer for wrongful dismissal after he was laid off indefinitely, but the BC Supreme Court reduced the worker’s damages by half because the worker refused the employer’s offer of recall.
What Happens When Small Business Ignores HR Issues
Today, small-business owners frequently hire employees without considering all potential pitfalls. They often make decisions quickly, choosing the path of least resistance. Later, such decisions can have catastrophic results; ensuing legal costs can result in bankruptcy. Even though the following five hypothetical cases don’t specifically involve tourism related businesses, it is important to realize they could!
Soft Departure
Most people believe that a dismissed employee should leave the premises immediately. But the over-whelming majority of employees will react as professionally as the employer permits.
Best Practices for Terminating Employees
A few years ago, we worked with a client who decided to part ways with a long-standing and trusted executive. The CEO and HR executive met with him to deliver the news, but instead of telling him to leave immediately, they gave him full control over how he spent his final day.
Performance Reviews a Must for Success
Many employees and employers still cringe at the prospect of the annual or semi-annual performance review. Employees sometimes view them as a nerve-wracking process designed to point out their flaws. While employers sometimes view them as paperwork projects that can potentially create unneeded conflict.