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How to Engage Your Hire Before They Start
In the HR and management world, we often discuss employee engagement — how to improve it, the detriments of low employee engagement levels and the difference an engaged workforce can have on a business’ bottom line.

Human Resources Industry Toolkit – go2HR
go2HR's Human Resources Industry Toolkit (HR Toolkit) provides Tourism & Hospitality Employers with access to free HR best practices and resources to help recruit, retain and manage employees.

Provide First Aid
More than a box stuffed with bandages and gauze, first aid is immediate care given to anyone with a physical or psychological injury or illness. This section will help you create a robust first aid policy and supporting procedures for your business.

Distinguish Your Company to Attract Top Talent
BC’s tourism industry is booming. Your business has been experiencing significant growth in the last two years and you have had trouble finding staff. You’re not alone. Our industry is projected to fill more than 111,350 new job openings in the next 10 years (2017 – 2027), and there is a shortage of skilled people to fill these jobs. Where and how are we going to find these people?
Upskill Your Employees this Winter Season
It’s hard to believe we’re at that time of year again when many tourism and hospitality businesses begin planning for their next summer season. We know that planning for staffing levels in the busy season can be challenging at the best of times and this year is no exception. As many employers must do more with fewer resources and people, this is a crucial time to look inwards to understand and provide employees with upskilling needs and opportunities.
Types of Training to Boost Your Competitive Edge
How does employee training benefit your company? What difference does it make? Can it really make you more competitive?
Training Tips for Adult Learners
Adults learn at various rates and in different ways according to their intellectual ability, educational level, personality and cognitive learning styles.

Staff Training: Getting Them on the Path to Success
There’s no question that a solid training program can increase productivity, reduce turnover, improve customer service and enhance sales efforts. Nor can one deny that an effective training program can boost employees’ personal confidence and job satisfaction because they feel valued, appreciated and more committed to their employer.
Know How Your Employees Learn
None of us learn the same way. Some of us prefer learning from a textbook. Others enjoy the hands-on approach. No matter what, we all respond differently to learning.

Investing in Industry Certifications Can Benefit Employers and Staff
“Since I’m just going to lose them to someone else, why should I spend any money on recognition or certification for my staff?”