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Understanding the Differences: Leadership vs. Management
Is a good manager automatically a good leader? What is the difference between leadership and management?
Uniforms and Special Clothing
You want your employees to look sharp, so you provide them with attractive and safe clothing. But whose responsibility is it to clean and maintain this work clothing?

Hours of Work and Breaks
The tourism industry doesn’t necessarily conform to the standard 9-to-5 work day, and employers in this industry often seek flexibility in scheduling their human resources to meet demand. While the hours of work and break provisions in the Employment Standards Act (ESA) do provide for such flexibility, there are important limits that as an employer you must be familiar with.

Employment Standards Act Made Simple
For provincially regulated, non-unionized tourism employers, the Employment Standards Act of British Columbia (“ESA” or the “Act”) is probably the most important and frequently referenced piece of employment legislation. The purpose of this legislation is to provide the minimum standards, legal rights and responsibilities of both employers and employees.
Offer Employee Benefits to Stay Competitive in Labour Market
BC’s tourism businesses will experience incredible growth in the next decade. However, industry-wide staffing shortages also loom ahead, and employers will need to work hard to lure top prospects into the field. Attracting quality workers from other industries means that you’re now competing for job candidates not just with your closest rival, but also with employers from other sectors.

How to Engage Your Hire Before They Start – BC Employer Examples
Pre-employment engagement activities seems to be a topic that is on the minds and the early planning stages for a number of tourism industry employers around the province.

How to Engage Your Hire Before They Start
In the HR and management world, we often discuss employee engagement — how to improve it, the detriments of low employee engagement levels and the difference an engaged workforce can have on a business’ bottom line.

Human Resources Industry Toolkit – go2HR
go2HR's Human Resources Industry Toolkit (HR Toolkit) provides Tourism & Hospitality Employers with access to free HR best practices and resources to help recruit, retain and manage employees.

Provide First Aid
More than a box stuffed with bandages and gauze, first aid is immediate care given to anyone with a physical or psychological injury or illness. This section will help you create a robust first aid policy and supporting procedures for your business.

Distinguish Your Company to Attract Top Talent
BC’s tourism industry is booming. Your business has been experiencing significant growth in the last two years and you have had trouble finding staff. You’re not alone. Our industry is projected to fill more than 111,350 new job openings in the next 10 years (2017 – 2027), and there is a shortage of skilled people to fill these jobs. Where and how are we going to find these people?